Protocol Labs is hiring a

Technical Program Manager, NFT.Storage + Web3.Storage

We seek talented human catalysts with a passion for guiding teams to drive the technical, interpersonal, and organizational work that improves NFT.Storage and Web3.Storage, two storage products that are bringing web3 to the web. This involves the direct coordination of work and delivery, as well as the creation of scalable systems that improve the effectiveness and efficiency of this coordination in a fast-moving, high-growth, and distributed environment.

Key Summary

We are hiring a Technical Program Manager to help drive and coordinate development of NFT.Storage and Web3.Storage, two storage services built on top of IPFS and store data long-term in Filecoin. These products are built to meet web developers where they are today, providing best-in-class ease-of-use and performance, but remain trustless by addressing and storing data in a cryptographically provable way (e.g., using content IDs to reference data, storing with Filecoin storage providers who generate publicly verifiable proofs).

We're looking for people who are able to coordinate technically complex solutions to user problems and needs. This coordination involves managing work for a large and fast-growing open source development team that is running a live production service with thousands of users and managing tens of millions of uploads.

As a Technical Program Manager, you will partner with an interdisciplinary team who are deep experts in relevant areas like data structures, distributed protocols, and full-stack web development to design and build simple developer interfaces on top of resilient systems that incorporate web3 innovations. You will work closely with the product and engineering teams to define structured workplans, and ultimately be responsible for the successful execution and delivery of these projects. You must be adaptive, execution-oriented, and able to succeed within a fast-paced environment.

The Technical Program Manager is responsible for creating the project plan, schedule, and key milestones. You will work with the product manager to derive the product requirements and engineering leadership to determine technical scope and flag key dependencies. The Technical Program Manager will drive and motivate the cross-functional team to launch products and features for NFT.Storage and Web3.Storage. You will be responsible for the coordination and management of different working groups or stakeholders to deliver on the plan, as well as coordinating updates across and outside the team on key workstreams.

You will also be responsible for improving and adapting processes to fit the needs of a quickly scaling organization. This might include helping restructure the project process (taking into consideration people constraints and roadmap), implementing systems to make tracking and reporting more efficient, and hiring additional TPMs or project managers.

As a Technical Program Manager for NFT.Storage and Web3.Storage, you will…

• Lead the efficient delivery of cross-functional projects
• Drive team decision-making on technical decisions and ensure that appropriate resources are employed to deliver high quality results
• Identify, assess, track and mitigate issues and risks at multiple levels
• Create, maintain and disseminate project information to stakeholders
• Drive execution of projects
• Lead cross functional project meetings, communication, and decision making for an organization that spans multiple time zones
• Keep program artifacts up to date and manage project document repository
• Drive quarterly goal setting, prioritization, and individual work coordination
• Lead revision and restructure of delivery processes and systems as the organization grows

You may be a fit for this role if…

• Comfortable collaborating with engineers, understand web3 technology, and develop a good intuition to aid on the decision making process
• Experienced in gathering requirements, developing specifications, and driving execution
• Able to drive effective teamwork, communication, collaboration and commitment across multiple disparate groups
• You have product and project management experience
• You have experience managing hardware/software product releases
• You have experience leading 3rd party teams, engineering teams, and business stakeholders

Bonus Points:

• Experience managing technical teams
• Working with distributed teams
• Experience working in Open Source projects
• Experience working in volunteer-led organizations
• Demonstrated ability to manage project/task prioritization, project planning and schedule development
• Proven success of influencing and developing productive working relationships with diverse technical teams and stakeholders
• Strong technical and problem solving skills
• Excellent written and verbal communication skills

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