Coins.ph is hiring a Web3 支付业务负责人
Location: Taguig City, Metro Manila, Philippines
支付业务负责人
Taguig City, Metro Manila, Philippines
Business Development & Partnerships – Business Development & Partnerships /
Full-time Employee /
Hybrid
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工作内容/What you'll do
- 业务拓展及增长策略
- 开拓并锁定潜在的机构客户、高净值个人 (HNWI)、支付处理商、PSP 和金融科技公司，以建立 Coins 的法定货币服务。
- 设计并执行系统化销售流程，将潜在客户转化为活跃的交易客户。
- 利用数据分析来增强获取策略、简化客户入职流程并提高留存率。
- 通过网络、推荐和外向销售计划创造新业务，包括各大零售行业，支付合作商
- 进行持续的市场研究，以发现法定货币到加密货币领域的新兴客户需求和新机会。
- 关系管理
- 提供有价值的市场洞察力、流动性解决方案和量身定制的服务，以改善客户交易体验。
- 制定和实施忠诚度计划和独家产品，以促进长期客户留存。
- 合作伙伴关系和市场扩张
- 与区域业务团队合作，探索新的市场扩张机会并制定有效的进入策略。
- 代表 Coins 参加行业活动、会议和社交活动，以提高品牌知名度并建立关系。
- 交易和流动性管理
- 与 OTC 交易团队密切合作，以具有竞争力的价格管理大型法定货币交易。
- 监控客户交易活动和反馈，以调整各种法定货币渠道的定价策略和流动性产品。
- 合规和风险管理
- 确保严格遵守 Coins 的全球 AML/KYC 法规和内部政策。
- 与法律和合规团队合作，以应对不同司法管辖区的监管要求。
- 主动识别并降低与法定货币交易相关的潜在风险。
- 团队管理
- 管理法币销售团队，运营团队，和公司市场，产品，技术运营团队协作推动支付业务的增长。
- Client Acquisition & Growth Strategy
- Identify and target potential institutional clients, high-net-worth individuals (HNWIs), payment processors, PSPs, and fintech companies to onboard for Coins' fiat services.
- Design and execute a systematic sales process to convert leads into active trading clients.
- Leverage data-driven insights to enhance acquisition strategies, streamline client onboarding, and boost retention.
- Generate new business through networking, referrals, and outbound sales initiatives.Conduct ongoing market research to uncover emerging client needs and new opportunities within the fiat-to-crypto sector.
- Relationship Management & RetentionProvide valuable market insights, liquidity solutions, and tailored services to improve the client trading experience.
- Develop and implement loyalty programs and exclusive offerings to foster long-term client retention.
- Partnerships & Market Expansion
- Collaborate with regional business teams to explore new market expansion opportunities and devise effective entry strategies.
- Represent Coins at industry events, conferences, and networking functions to enhance brand visibility and foster relationships.
- Trading & Liquidity Management
- Work closely with the OTC trading team to manage large fiat transactions with competitive pricing.
- Monitor client trading activities and feedback to adjust pricing strategies and liquidity offerings across various fiat channels.
- Compliance & Risk Management
- Ensure strict compliance with global AML/KYC regulations and internal policies at Coins.
- Partner with legal and compliance teams to navigate regulatory requirements across various jurisdictions.
- Proactively identify and mitigate potential risks related to fiat transactions.
岗位要求/What we expect from you
- 在支付、加密货币、金融科技和传统金融行业拥有 5 年以上的业务开发、销售和客户管理经验。
- 在产生潜在客户和支持客户获取工作方面拥有良好的记录。
- 在加密货币背景下对法定货币支付网络、跨境交易和银行关系的基本了解。
- 以结果为导向，具有出色的沟通和人际交往能力。
- 能够建立和维持专业关系，高度重视客户服务。
- 高度关注细节，善于团队协作。
- 拥有 4 年以上关系管理经验。
- 必须了解加密货币/交易。
- 出色的分析和财务技能，高度关注细节。
- 与利益相关者进行良好的协作和沟通。
- 中文英文都需要。
- With more than 5 years of experience in business development, sales, and client management within the payments, crypto, fintech, and traditional finance industries.
- Proven track record of generating leads and supporting client acquisition efforts.Basic knowledge of fiat payment networks, cross-border transactions, and banking relationships in the context of crypto.
- Strong desire to learn and grow in a fast-paced, dynamic environment.
- Results-driven, with excellent communication and interpersonal skills.
- Ability to build and sustain professional relationships, with a strong focus on customer service.
- High attention to detail and a collaborative team player.
- Ability to coordinate with international partners and stakeholders.
- Familiarity with basic data analysis tools and CRM systems is a plus.
- With more than 4 years of experience in relationship management.
- Knowledge of cryptocurrency/trading is a must.
- Excellent analytical and financial skills, with strong attention to detail.
- Collaborate and communicate well with stakeholders.
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