About the Company
Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.
Our flagship product, the Gemini Exchange, was built to be a compliant and secure platform to buy, sell, and store crypto. Our suite of retail products includes ActiveTrader, a high-performance platform for advanced traders. Gemini also offers the Gemini Credit Card providing real-time crypto rewards, the Gemini dollar (GUSD), a U.S. dollar-backed stablecoin, and Gemini Staking, allowing users to securely stake their tokens on-chain and receive rewards. Nifty Gateway, Gemini's NFT platform, is the world's premier marketplace for NFTs and digital art.
Gemini customers also have access to a wide range of institutional products tailor-made for high-net-worth individuals, asset and wealth managers, and hedge funds and liquidity providers seeking exposure to crypto. Customers looking to place large orders can use Gemini eOTC, a fully-electronic over-the-counter trading platform built for high-value bulk orders. For wealth management professionals, we offer a unique destination for their clientsâ crypto portfolios from a single platform, and we enable fully electronic clearing and settlement of off-exchange crypto trades.
The Payments Operations Team at Gemini are thought leaders in the digital asset payments operations space. Our mandate is to bridge the traditional world of finance with the innovation of cryptocurrency products, providing our clients with a best-in-class financial institution experience.
The Role: Associate, Payment Operations
Reporting to the Director of Payment Operations, this role will be a key contributor in the overall evolution of Geminiâs Payments ecosystem and a critical participant in the implementation of best-in-class payments architecture and operations processing infrastructure.
The Associate, Payment Operations will be tasked with maintaining all customer fund flows in and out of our bank accounts, while also working with teams around the firm to continue improving upon the Gemini customer experience as we continue to grow. The Associate will assist in streamlining current payment processes, as well as assist in the rollout of future Payment products.This position requires an individual that is highly motivated and well organized, thinks critically and independently, maintains a âroll-up the sleevesâ philosophy, and thrives in a cross-functional, fast-paced, and intellectually stimulating atmosphere.
- Process all funds from/in and to/out of customer accounts
- Reconcile daily user activity
- Participate in new product integrations
- Assist Gemini's Customer Support team with addressing customer issues related to fund transfers
- Collaborate with Gemini's Tech and Project Management teams to assist in implementing products or features built to automate and expand Gemini's payment offerings to customers
- 1-2+ years Cash Management experience (or similar operations)
- Bachelor's Degree
- Knowledge of FedWire, ACH, SWIFT, FPS, CHAPS, and SEPA a plus
- Strong written and oral communication skills
- Ability to function independently and efficiently while working from home
- Organized with the ability to multitask
- Competitive base salary
- Discretionary annual bonus
- Discretionary equity
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.