Ripple is hiring a

Web3 Senior Salesforce Administrator

Ripple is looking to hire a Senior Salesforce Administrator to join a small but mighty Salesforce team. This is a hands-on role, where you will work on some of the most important business applications at Ripple, helping to design and implement scalable, easy-to-use, and easy-to-maintain business solutions. The ideal candidate is a self-starter with a bias for action and results, and has the ability to communicate effectively and manage cross-functional initiatives.

Position Overview:

• Work with a small Salesforce team to design, build, and maintain solutions across the GTM (Go-To-Market) organization
• Independently work with stakeholders to define and document development requirements for new or enhanced functionality
• Build new or enhanced functionality or bug fixes on the Salesforce platform in line with release and governance processes
• Assist in the creation and maintenance of technical & design documentation as well as end-user guides. Support the training of new users as needed.
• Provide support related to third-party integrated apps and workflows as needed
• Assess the impact of new requirements on Salesforce.com and effectively balance user-requested functionality with long term platform stability and scalability
• Help support basic administrative functions including user account maintenance, reports and dashboards, troubleshooting, and other routine tasks as needed

Experience and Qualifications:

• Minimum five years of hands-on experience with the Salesforce platform
• Salesforce Administrator certification is required. Additional certifications are great!
• Pardot experience or familiarity with other marketing automation platforms (Hubspot, Marketo, etc.) is a plus
• Proven ability to design and implement new processes and facilitate user adoption
• A demonstrated ability to understand and articulate complex requirements
• Strong data management capabilities
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of advanced complexity
• Experience building flows and leveraging declarative automation features
• Basic understanding of Apex, Aura Components, and/or Lightning Web Components is helpful, but not required
• Have a customer service mindset and demonstrate a sense of urgency when dealing with internal clients
• Creative and analytical thinker with strong problem-solving skills

WHAT WE OFFER:

• The chance to work in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact
• Competitive salary and equity
• Medical, dental, and vision with 100% employer contributions for employees and dependents
• Industry-leading parental leave policies
• Generous wellness reimbursement program
• Employee giving donation match
• Modern office location in Bank/Central London
• Weekly company meeting - ask me anything >
• Training in our Headquarters in San Francisco, CA, USA
• Team outings to sports games, happy hours, game nights and more!

Apply Now: