Crypto.com is hiring a

Web3 Senior Solutions Engineer

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the Role:

We are looking to hire an experienced Solutions Engineer to work alongside our passionate Sales and Product teams for Crypto.com Pay, our end-to-end cryptocurrency payments solution for both consumers and merchants. As a Solutions Engineer, you will be required to conduct discovery calls with our trained Sales Representatives, draft and deliver presentations, demonstrate the features of Crypto.com Pay and answer technical questions raised by the partners and clients before or during integration.

 

Responsibilities:

• Conducting client discovery calls with Sales Representatives
• Meeting with partners and clients and then strategizing with our Sales and Product teams to tailor solutions to varying needs
• Drafting and delivering presentations on targeted products
• Testing system performance and fixing bugs
• Assist partners and clients in troubleshooting and resolving queries during the integration phase and follow-up support
• Developing relationships and maintaining customer relations
• Supporting the Sales team with all technical related queries
• Document and monitor requirements and customer feedback to propose future software updates in order to improve customer satisfaction

Requirements:

• Bachelor’s degree in Computer Science or Software Engineering or equivalent experience
• 5+ years of work experience as a Solutions Engineer
• Experience with software engineering, customer experience and design architecture
• Familiarity with business hardware and software systems
• High-level communication skills
• Exceptional interpersonal skills
• Ability to create big-picture software solutions
• Ability to present ideas in a clean, user-friendly way
• Attention to detail

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Life @ Crypto.com

Work Perks: crypto.com visa card provided upon joining 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com. 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.