is hiring a
Web3 Senior Solutions Engineer

Compensation: $90k - $110k *

Location: Chicago, Illinois

Senior Solutions Engineer

Chicago, Illinois /
Product – Product Management /
/ Hybrid

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Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the Role:
We are looking to hire an experienced Solutions Engineer to work alongside our passionate Sales and Product teams for Pay, our end-to-end cryptocurrency payments solution for both consumers and merchants. As a Solutions Engineer, you will be required to conduct discovery calls with our trained Sales Representatives, draft and deliver presentations, demonstrate the features of Pay and answer technical questions raised by the partners and clients before or during integration.


    • Conducting client discovery calls with Sales Representatives
    • Meeting with partners and clients and then strategizing with our Sales and Product teams to tailor solutions to varying needs
    • Drafting and delivering presentations on targeted products
    • Testing system performance and fixing bugs
    • Assist partners and clients in troubleshooting and resolving queries during the integration phase and follow-up support
    • Developing relationships and maintaining customer relations
    • Supporting the Sales team with all technical related queries
    • Document and monitor requirements and customer feedback to propose future software updates in order to improve customer satisfaction


    • Bachelor’s degree in Computer Science or Software Engineering or equivalent experience
    • 5+ years of work experience as a Solutions Engineer
    • Experience with software engineering, customer experience and design architecture
    • Familiarity with business hardware and software systems
    • High-level communication skills
    • Exceptional interpersonal skills
    • Ability to create big-picture software solutions
    • Ability to present ideas in a clean, user-friendly way
    • Attention to detail

Life @
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Are you ready to kickstart your future with us? 
Competitive salary 
Medical insurance package with extended coverage to dependents 
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
Work Perks: visa card provided upon joining 
Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.

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This job is closed

Compensation: $90k - $110k *

Location: Chicago, Illinois

This job is closed

Benefits: Medical Insurance

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