Pilot.com is hiring a

Vertical Lead: Crypto / Web3

The Role

Pilot has significant traction with startups and technology companies. We deeply understand these customers and have built a product that they know and love. However, the vision for Pilot is not to be the financial back office for startups, it's to be the financial back office for every company. We believe the best way to do this is by expanding one vertical at a time because verticals have different buyer behavior, go-to-market motions, product needs, and willingness to pay.

We’ve seen significant traction with companies across crypto and web3, from infrastructure to DeFi to NFTs and more.

We’re excited about serving this community for a few reasons:

• It’s a rapidly growing market
• They’re used to leveraging technology to solve core operating problems
• Our friends in crypto tell us that crypto accounting, bookkeeping, taxes and finance are a sh*t show and they could really use better help

As the Vertical Lead, you’d be a cross-functional leader tasked with driving our expansion into the crypto/web3 vertical. In this highly dynamic role, you’ll work across Marketing, Sales, Product, and Operations to achieve significant revenue growth and customer acquisition targets. You’ll have the opportunity to flex both strategic and operational muscles, and think short- and long-term every day. The role reports to the GM of New Verticals.

Key Responsibilities

At the highest level, the objective is simple: find lots of crypto/web3 companies/projects/DAOs, get them to buy Pilot, and ensure that the experience is world-class. Of course, “simple” does not mean “easy,” and to do that will require some of the items below:

• Top of funnel marketing: identify scalable sources of high quality leads, and execute campaigns to drive lead generation
• Customer acquisition: assist with the sales process throughout the funnel, including leading sales calls with prospects
• Retention and account management: support Pilot clients with industry-specific expertise
• Product and operations: be the internal champion for your vertical, identifying and articulating product and process needs to better serve our clients

About You

• Either:
  • Senior operating role(s) at a crypto company, or
  • Product marketing, sales, or operations role at a company that sells into to this industry, or
  • Accounting buff by day, but a crypto degen by night; this role would allow you to finally unify your day job and your passion, even if you've never worked inside a crypto project before

• Strong “general athlete” who thrives in a dynamic, cross-functional role that requires both long-term strategic thinking and day-to-day execution
• Excellent strategic thinking chops backed by strong quantitative skill set
• Strong communication skills with the ability to distill complex issues into structured frameworks and concrete action plans
• Highly entrepreneurial and comfortable working in a fast-paced environment with minimal guidance
• Ability to interface with a wide range of cross-functional partners and influence action across the organization
• Enthusiasm for and deep knowledge of the crypto industry and ecosystem (aka strong WAGMI vibes)
• Familiarity with SaaS sales cycles and teams a plus

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion –Meet Fintech’s Newest Unicorn.

Why Pilot?

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• 100% coverage of employee only (individual) benefits
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

RECRUITMENT AGENCY POLICY

Pilot does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Pilot is not responsible for any fees related to unsolicited resumes.

EQUAL EMPLOYMENT OPPORTUNITY

Pilot is an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. We base employment decisions on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethical origin; age; physical, mental, or sensory disability; sexual orientation; gender identity and/or expression; martial, civil union, or domestic partnership status; past or present military service; HIV status; family medical history or genetic information; family or parental status including pregnancy; or any other status protected by the laws or regulations in the locations where we operate. Pilot will not tolerate discrimination or harassment based on any of these characteristics.

Pilot welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Pilot’s demonstrated commitment to diversity extends to hiring talented individuals in spite of prior criminal history in accordance with local, state, and/or federal laws, including San Francisco’s Fair Chance Ordinance and the California and Tennessee ban-the-box laws.

If you are a qualified individual with a disability and need a reasonable accommodation in the job application process, please reach out to [email protected].

IMPORTANT E-VERIFY INFORMATION

Federal law requires Pilot to confirm the identity and employment eligibility of all persons hired to work in the United States, and Pilot participates in the E-Verify program for this purpose. Pilot will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Please read the attached notices, available in English and Spanish, for important information.

• E-Verify Notice
• Right to Work Notice

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