Customer Support Jobs at marginfi
There is 1 Web3 Job at marginfi
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Bondex Ecosystem
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
marginfi | Remote | $91k - $96k |
marginfi is building one of the largest lending protocols on Solana. We’re looking for a Customer Support Specialist to help resolve user-facing issues, such as troubleshooting issues, answering questions about the company and product, and making sure our community feels heard.
Responsibilities
- Support users across Telegram and email.
- Troubleshoot issues and escalate bugs to the team.
- Share user feedback with product + engineering.
Requirements
- Past experience in support, community, or user-facing roles.
- Fluent in English.
- Problem-solving mindset; calm under pressure.
- Interest in DeFi/Solana (or eagerness to learn fast).
Nice to Have
- Experience with crypto tools or protocols.
- Multilingual skills.
- Developer experience.
Why marginfi?
- Join a small, fast-moving team in DeFi.
- Remote-first, flexible work.
- Competitive compensation.