Customer Support Jobs in Web3

794 jobs found

Receive emails of Customer Support Jobs in Web3
Job Position Company Posted Location Salary Tags

Pintu

Setiabudi, Indonesia

$60k - $80k

Keyrock

Brussels, Belgium

$80k - $160k

Etherscan

Malaysia

Cash App

United States

$150k - $200k

Cash App

Atlanta, United States

$36k - $220k

Afterpay

San Francisco, United States

Collectbase Inc.

San Francisco, United States

GameStop

TX Grapevine US

$20k - $35k

KREATR

CA Laguna Hills US

$60k - $85k

Casa Inc.

United States

$157k - $192k

Collectbase Inc.

San Francisco, United States

Chainstack

Remote

$120k - $150k

Sorare

New York, United States

$20k - $35k

Square

AZ Scottsdale US

Crypto.com Arena

Los Angeles, United States

$25k - $70k

CipherTrace, a Mastercard company

United States

Square

AZ Scottsdale US

Crypto.com

Miami, United States

$100k - $150k

Mastercard

United States

SERV

Miami, United States

$80k - $200k

metaschool

Singapore, Singapore

$85k - $110k

Ripple

Miami, United States

Ava Labs

New York, United States

$60k - $135k

Juniper Square

United States

Optimism

Los Angeles, United States

$60k - $180k

Keyrock

Brussels, Belgium

PLBY Group, Inc.

Los Angeles, United States

$20k - $35k

Fortanix

NC Raleigh US

$45k - $110k

Bitfinex

Caracas, Venezuela

$45k - $110k

Bitfinex

Montevideo, Uruguay

$45k - $110k

ClubRare

New York, United States

$20k - $35k

Bitfinex

Brazil

$45k - $110k

Uniswap Labs

New York, United States

$90k - $200k

Sorare

New York, United States

$70k - $180k

Fleek

New York, United States

$90k - $160k

Pintu
$60k - $80k*
Setiabudi ID

At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away.

We’re looking for Operations and Customer Success Staff to join our Operations Team, to support the day to day operations activities. 

What You’ll Be Doing

In this role, you will:

  • Support the day to day operations activities
  • Ensure the entire operations running smooth
  • Be the front line of the company
  • Maintain a good relationship with both new and existing users 
  • Be a consultant for the users as well as a communicator between the users and the company
  • Ensure users satisfaction
  • Process users registration data and monetary / crypto transactions through admin panel
  • Monitoring the issues/complaints and troubleshoot by working with Product team
  • Reading, prioritizing, and responding to users' queries through all channels (i.e. live chat, emails, phone calls and Telegram)
  • Foster amazing users experience

Who We Are Looking For 

  • Have at least 1 year of experience working in the related role 
  • Able to operate Microsoft Office
  • Fast learner
  • Getting things done
  • Fluent in English both spoken & written
  • Ready to work on shifting schedule

Let’s Realise a Cryptocurrency Bank for Everyone!

We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system

We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us

What is PINTU?
PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user-friendly app that helps new investors to learn, buy and invest cryptocurrency one click away.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

    Learn more about PINTU here.

    When applying, mention the word CANDYSHOP to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they are human RMy4yMjIuMjUxLjkxM

    What is the role of a customer support?

    A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it

    This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features

    The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.