BitMEX is hiring a Web3 Client Due Diligence Operations Analyst
Location: Vancouver, British Columbia, Canada
Responsibilities
- Manage end-to-end onboarding process for all retail and corporate users on the platform in consultation with Customer Support and Compliance
- Review, resolve and/ or escalate alerts or other adverse news screening
- Ensure completeness and accuracy of work, information and documentation obtained within company systems of record. Identify deficiencies and correct them
- Properly disposition, document and record the results of CDD and alert screening
- Escalate to Compliance for high risk customers or situations where judgement indicates unusual or abnormal documentation, responses from customers or positive matches obtained from screening alerts
- Complete EDD reviews in a timely and efficient manner
- Suggest process enhancements and/ or research tools to increase efficiency and/ or accuracy
- Adequately manage daily volumes to company standards to avoid backlogs and customer delays
- Conduct ad hoc projects when required
- Conduct ongoing CDD training for customer support agents professionals and supervisors
Requirements
- Diploma holder or above with major in Banking and Finance, Business Administration or other related disciplines
- Relevant qualification in CAMS, AAMLP Core Level will be an advantage
- Experience in CDD /AML /KYC is highly preferred
- Knowledgeable in Microsoft software (Word, Excel, PowerPoint)
- Strong interpersonal and communication skills with good written and spoken English
- Self-motivated, able to work independently and willing to accept challenges
Apply Now:
This job is closed
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