Crypto.com Arena is hiring a

Coordinator, Administrative Services (CRYPTO.COM ARENA))

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
CRYPTO.COM ARENA has clearly established itself as the sports and entertainment center of the world. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and Los Angeles Clippers, the NHL’s Los Angeles Kings and the most recent 2016 WNBA Champions Los Angeles Sparks – CRYPTO.COM ARENA has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004 & 2011 NBA All-Star Games, 2002 & 2017 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 17 of the last 18 GRAMMY Awards shows. CRYPTO.COM ARENA’s sixteen years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts Taylor Swift, Beyonce, Prince U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Sade and Justin Timberlake, as well as world championship boxing, family shows and special events. Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none. Staples, Inc. entered into a 20-year agreement to become the arena’s Naming Rights Partner December 1, 1998, which has since been extended into perpetuity.
Job Summary
The Administrative Services Coordinator will provide daily support to the Premium Ticket Operations management team by performing administrative tasks including, but not limited to, preparing contracts, managing client records, performing ticketing duties, and preparing various reports.
Essential Duties

• Administer and prepare premium inventory license agreements, amendments/addenda, and other legal documents
• Administer and prepare Lexus Club membership agreements
• Audit agreements that have been processed to ensure contract terms are accurately reflected in our ticketing system and corresponding spreadsheets
• Route signed documents for execution and distribute fully executed copies accordingly
• Create and manage premium member accounts which include building new accounts in ticketing system, maintaining and updating contact information including primary email addresses, updating contract terms, and adding/removing additional contacts in account
• Perform ticket operations tasks such as creating invoices, processing payments, selling in events, and checking that events are properly sold in
• Take inventory and order all office supplies and equipment as needed
• Review, mail, and email default and termination letters to clients
• Maintain and organize filing system: create new files, update labels when changes occur, scan and purge dead files
• Maintain departmental budget book
• Assist with other special projects as needed

Required Qualifications (Job Knowledge, Skills, And Education)

• A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
• A minimum of 2-4 years of related work experience.
• Proficient with Microsoft Outlook, Excel and Word with the ability to learn required business systems
• Excellent written and verbal communication skills
• Ability to work under pressure and multitask in fast-paced environment
• Ability to prioritize workload, analyze and solve problems
• Ability to write reports and business correspondence
• Work efficiently and adapt to changes
• Highly organized, resourceful, detailed-oriented, and can learn quickly
• Must be able to work evenings, weekends and holidays, as needed
• Must be vaccinated.

Preferred Qualifications

• Experience with AXS ticketing software

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

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