Magic Eden is hiring a

Web3 IT Engineer

At Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a future where trading is seamless, tokenomics are meaningful and Magic Eden fulfills its mission of making digital ownership universal. Join our global team of passionate, scrappy and wildly talented people to help shape the next era of Web3 with us.

Are you passionate about technology, problem-solving, and helping people? Do you thrive in a remote-first environment where you can make a real impact? We’re looking for an IT Engineer to join our growing team and help shape the future of our IT operations.

In this role, you’ll be at the heart of our global technology ecosystem, ensuring our team has seamless, secure, and efficient access to the tools they need to do their best work. You’ll provide hands-on support, manage key IT systems, and contribute to projects that improve how we operate. If you love tackling complex challenges, working with smart and collaborative colleagues, and making technology work for people, we’d love to hear from you!

Responsibilities

• Be the go-to problem solver for IT support and troubleshooting, ensuring employees stay productive with minimal disruption

• Own and optimize key IT systems, including communication tools, project management platforms, and access controls

• Troubleshoot networking issues, including VPN connectivity, DNS resolution, IP configurations, and cloud-based security settings

• Maintain clear and useful documentation for IT processes, troubleshooting guides, and best practices

• Monitor and respond to support requests, including on-call support as needed

• Assist in access control management, ensuring secure and efficient role-based access (”RBAC”)

What You Bring

Core Skills

• 3-5 years of experience in IT support and systems administration

• Strong problem-solving skills, attention to detail, and a customer-first mindset

• Awareness of IT security best practices, including access control and data protection

• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users

• Experience working in global, remote-first environments

Technical Knowledge

• Networking fundamentals: IP addressing, DNS, VPNs, and troubleshooting connectivity issues

• Device & Asset Management: Experience with macOS administration, MDM solutions (e.g., Jamf, Kandji), and device lifecycle management

• Access & Identity Management: Familiarity with IAM, SSO solutions (e.g., Okta), and endpoint security best practices

• Collaboration & Productivity Tools: Experience with Slack, Zoom, Notion, and Google Workspace

Nice to Haves

• Experience automating IT processes to improve efficiency

• Familiarity with cloud-based IT administration (AWS or GCP)

• Understanding of database relationships and basic data structuring

What You Get

• A fast-paced and collaborative environment

• Competitive compensation and equity options

• Wellness and work from home allowance

Apply Now: