BitGo is hiring a

Web3 IT Specialist

BitGo is the leader in custody and security solutions with over $68B in assets under custody. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets and established BitGo New York Trust in 2021. BitGo also offers market leading trading, lending, and borrowing services and supports over 400 digital assets on its platform. BitGo provides the security and operational backbone for more than 500 institutional clients in 50 countries, including many of the world’s top cryptocurrency exchanges and platforms.

BitGo is looking for an IT Specialist to maintain, upgrade and manage our software, hardware and networks while providing support for a global staff of employees and contractors. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly and also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our staff's IT experience runs smoothly and efficiently.

Responsibilities

• Install and configure software and hardware.
• Manage an IT help desk and technology tools.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Maintain an internal wiki with technical documentation, manuals, and IT policies.

Requirements

BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.

• Proven experience as an IT Specialist, IS Technician or similar role.
• Experience with endpoint deployment, networks (LAN, WAN) and patch management.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
• Ability to create scripts in Ansible, Python, Perl or other languages and software.
• Familiarity with various operating systems and platforms.
• Resourcefulness and problem-solving aptitude.
• Excellent communication skills.
• BS/BA in Information Technology, Computer Science or a related discipline.
• Experience with monitoring systems.
• Able to analyze and prioritize incoming requests and alerts.
• Minimum of 5 years of relevant experience.
• You are a huge fan of blockchain technology and cryptocurrencies!

Preferred Background

• Professional certifications (Jamf, Atlassian, Google Cloud).
• Familiarity with information security controls frameworks and standards (e.g., SOC 2, ISO 2700X, NIST 800-53)
• Customer service experience.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 5% 401k company match
• Paid parental leave, paid vacation
• Free custom lunches, dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• Benefits may vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Apply Now: