BC Technology (Hong Kong) Limited is hiring a

Web3 Manager/Senior Manager, Account Management

Backed by BC Technology Group (stock code: 863 HK), Asia’s only listed and ‘Bigfour’-audited digital asset and fintech company, OSL is Asia’s largest digital asset platform, providing prime brokerage, custody, exchange and SaaS services for institutional clients and professional investors.

The company offers OTC, iRFQ and electronic trading services giving traders access to the world’s deepest liquidity pools, digital asset borrowing and lending, as well as secure, insured wallets to ensure the safekeeping of digital assets with timely transaction settlement.

OSL is the trusted gateway to the digital asset economy.

About the Role 

To develop relationships with customers, connecting with key business executives and stakeholders, liaise with cross-functional internal teams to improve the entire customer experience, and identify new business opportunities among existing customers.

Responsibilities

• Provide customer support, client onboarding and other operation related matters
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Manage AML and risk effectively by ensuring timely and conduct precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions.

Requirement

• Bachelor degree or above with operational background preferably gained from the banking industry
• 3 to 5+ years of relevant experience 
• Possess sound knowledge and understanding in equities or derivative products
• Demonstrates a 'can do' attitude with a passion in the provision of excellent customer experience
• Be able to quickly adapt to a fast-paced environment
  
• Interest and basic knowledge in cryptocurrencies and the crypto ecosystem
• Affinity towards new concepts and ideas in technology

You will love the team and OSL if you,

• Enjoy learning new technologies and want to be part of exciting projects that have immediate business impact 
• Are looking for open-minded, flexible, and diverse working environments (yes, we have the working from home policy!)
• Have a desire to innovate for clients 
• Are a team player and have a sense of ownership

Unsolicited CV submissions by agencies will not be recognised

Apply Now: