Account Manager Jobs in Web3

🚀 Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

🏎 About the Categories and Expansion Team

The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.

💻 Role

As an Inside Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:

• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Partnering with Sales Development Representatives (SDRs) to source and prospect sellers, securing initial discovery and onboarding calls
• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilizing key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. You’re a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals.

• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You have up to 3 years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
• You have proficiency with a CRM software and are ready and willing to learn new systems
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

🙏 Nice to Have

• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces

💰Compensation

For US-based applicants: $115,000-$160,000 /year + benefits + stock options. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.

🎁 Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • $1,000 home office setup allowance
  • $150 monthly allowance for cell phone and internet

• Care benefits
  • $450 monthly allowance on food
  • $500 monthly allowance for wellness
  • $5,000 annual allowance towards Childcare
  • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.