Ripple is hiring a
Web3 Market Insights Lead

Compensation: $87k - $102k estimated

Location: Singapore

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple is the world’s only enterprise blockchain solution for global payments. Today the world sends more than $155 trillion across borders. Yet, the underlying infrastructure is dated and flawed. Ripple Payments connects banks, payment providers, corporates and digital asset exchanges to provide one frictionless experience to send money globally.

The Payments Product Marketing team’s mission is to discover, develop, and deliver crypto solutions for money movement. We’re looking for an experienced and entrepreneurial Market Insights Lead to influence product and launch decisions via market and customer insights in international markets

The ideal candidate will have extensive market research and insights experience for an established brand or disruptive technology, ideally in Payments, Financial Services or Blockchain/Cryptocurrency.

WHAT YOU’LL DO:

  • Develop sophisticated research plans to understand market trends, customer needs and behaviors, and specific opportunities to drive product investment decisions, product positioning and messaging, and market launches.
  • Launch quantitative and qualitative research projects across international markets to generate deep market insights in the regions Ripple operates in globally.
  • Enable understanding of the key trends in the broader crypto/blockchain, digital asset, and FinTech ecosystem across Ripple’s cross-functional teams and global hubs.
  • Support the scaling of Ripple’s programs to capture and prioritize the voice-of-customers and prospects.
  • Effectively present and communicate insights and recommendations to executives, product and business leaders.
  • Drive high quality decisions with cross-functional partners and leadership teams based on market insights. 
  • Provide thought leadership on current market trends and developments to customers and external partners to build an ecosystem of collaborators that supports Ripple’s long term vision to build the Internet of Value. 
  • Manage a portfolio of 5-10 research vendors, ensuring high return on investment of research spend.
  • Collaborate with cross-functional teams in Integrated Marketing, Design, UX Research, Product Management, and Strategic Initiatives to build insights and recommendations

WHAT YOU'LL BRING: 

  •  10+ years of experience in market research and insights, with experience collaborating with stakeholders in multiple teams and offices.
  • Established global network of research providers 
  • Demonstrated experience of presenting to leadership and influencing product decisions
  • Experience in a fast paced start-up environment is a big plus.
  • A strong interest, curiosity and experience in digital assets / crypto markets.
  • Comfort with ambiguity and uncertainty, with demonstrated experience in aligning cross-functional team members around research objectives to meet product and business goals. 

Other common names for this role: 


WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • Ripple is Flexible First: you have the option to work from home, from our offices, or a combination of the two around our centers of gravity (15 global offices).
  • Weekly all-company meeting - business updates and ask me anything >
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • Twice a quarter R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.


Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Apply Now:

Compensation: $87k - $102k estimated

Location: Singapore


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