Crypto.com is hiring a

Web3 Operations Manager, Global Business Solutions (Korea)

About the Role:

The Operations Manager will join our Global Business Solutions team in South Korea, working to co-ordinate and track the launch company’s products in South Korea and accelerating the world's transition to cryptocurrency and facilitating the growth of Crypto.com. He/ she is a key enabler for the operational success of Crypto.com in South Korea. He/She will lead the delivery of Global Business Solutions operations in South Korea, managing the co-ordination of cross functional projects within the market, and manage the day-to-day operational tasks in South Korea.

This role requires the passion to understand complex partnerships, build long-term and collaborative relationships across the organization and negotiate creative solutions to generate significant value for our core products. Candidate must be a self-starter who exhibits strong passion for leading and supporting teams and projects, managing delivery timelines and be responsible for business operations in South Korea.

• Work closely with the local GM on setting up South Korea operations, strategy, and overall expansion tasks by interfacing with cross functional teams to gather and align requirements on product roadmaps for South Korea.
• Create and be accountable for designing an operational plan and an achievable timeline regarding the delivery of products and solutions into market and develop a schedule for project completion
• Manage and improve relationships with business partners/ vendors (card schemes, issuers, acquirers etc.) for crypto.com within the market
• Manage and be responsible for Crypto.com card operations in South Korea, including card stock management, in-market card compliance management and assisting Compliance with complaints responses
• Monitor and track operational performance of business operations in South Korea
• Obtain detailed understanding of product, define the scope of the projects in collaboration with the other stakeholders (Compliance, Risk, Business expansion and Product) and help execute enhancements that aim at improving Crypto.com's market penetration, usage and profitability in South Korea
• Conduct ongoing oversights with stakeholders that will be affected by the project activities, anticipate possible challenges or problems, evaluate alternatives and find best solution, while constantly reporting on progress of the project
• Work with the compliance and risk team to ensure card and payments products are fully compliant with all local regulatory requirements, including managing necessary reporting to FSS and FIU.
• Conduct business analysis on current trends, competitors and developments in both the crypto and financial market
• You will ensure the product(s) are aligned to the business objectives and desired customer experience, and contribute to increasing market share, share of wallet, customer retention, and product & customer profitability.

Requirements:

• 6+ years of project management, product, operations, business analysis or consulting experience with exposure to banking, payment companies and/or start-ups/fintechs
• Digital asset, blockchain, card or payment experience preferred
• Self-starter, hands on and able to work with minimal supervision
• Experience working in a fast-pace environment, setting your own demanding expectations and work collaboratively and constructively in a team environment
• Strong analytical and creative problem-solving skills
• Demonstrated ability to deliver results in a highly cross-functional, global organization
• Strategic thinker, data driven and analytical in approach to solving problems, thinking at ways to improve productivity, efficiency and business outcomes
• Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams in a highly compelling, persuasive, fact-based manner
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner.
• Ability to communicate effectively with all levels of management in an organized and professional manner

• Crypto.com provides a great environment and platform for employees to build their career. In this role, you can expect:
• Unique opportunity to be a part of the digital disruption in cryptocurrency
• Autonomy in the role and in managing your own portfolio
• Exposure to the fast-paced world of high-tech start-ups
• Attractive experience and compensation
• Working with passionate, smart and driven colleagues in a vibrant environment

Apply Now: