Account Manager Jobs at Ditto PR

Clients, Industries and Work

Ditto works with cutting-edge clients in the fastest growing industries. From taking stealth startups to unicorns, to launching the latest NFT and Web3 experiences, to helping fintech find their footing, to guiding consumer brands on connecting with their audiences, Ditto leads communications and digital services for some of the most exciting projects and smartest Founders and CEOs both in the U.S and globally.

We are a results-focused team, which requires us to be experts in our clients’ industries and bring creative leadership on big plans and smart ideas that deliver impactful outputs.

We work hard, fast and smart. We cover social strategy, content development, influencer management, messaging, media training, media relations, events and conferences, crisis support, and more. While we collaborate to talk through issues and come up with new ideas, plans and strategies, employees at Ditto also maintain a high-level of personal responsibility. This means each team member at Ditto understands their role and responsibilities, expectations on accounts and how to accomplish the work expected of them.

About The Job

We start with a very simple philosophy on accounts: As the senior lead on the account, you should be doing the senior lead work. You are responsible for the success of accounts and a positive work experience for your teams. You deliver strategic and tactical results, see the bigger picture, and form strong client relationships. You spend time meeting, motivating and helping others.

Being a Senior Account Executive is the biggest opportunity at Ditto to prove to clients, others and yourself what you can accomplish. It’s a role where you will learn more than you ever have before to put you on a new career path. You work hard, fast, and smart, consistently delivering big results that reflect the standard of work expected at Ditto and from clients.

What You Will Do

Client Relations: You are the client’s go-to communications professional

• Understand the client’s needs, expectations and business and provide on-going strategic communications counsel
• Lead client facing meetings with authority and confidence
• Answer client questions in real-time
• Earn the trust and confidence of the client

Account Success: You are a hands-on leader and daily senior presence

• Communicate clearly, maintain account organization, define roles and responsibilities to ensure account health
• Motivate and lead by example
• Deliver results, understanding what success looks like
• Balance the week-to-week with overarching long term vision
• Think creatively, contribute ideas regularly, and identify new opportunities
• Manage 3-5 account teams and collaborate with peers and junior team to keep the account moving forward
• Ensure successful 30,60,90 day client onboarding
• Provide communications counsel to client
• Develop strategy memos and presentations
• Craft messaging and conduct media training
• Write or edit op-eds, content, press releases, pitches
• Generate Tier One client features in media
• Contribute to account growth and business development

Who You Are

• PR: You demonstrate success in messaging, media training, media relations, and content writing.
• Industries: You have experience in professional services, tech, fintech, corporate communications or comparable field.
• Work Ethic And Intensity: You are a leader with proven mastery of a mid-level role: ongoing media relations, smart, organized, client facing.
• Accounts: You have successfully been an account lead and can clearly articulate KPIs on these accounts with personal ownership of outputs.
• Strategic Thinking: You have delivered strategy to clients and can provide examples of short term and long term strategic thinking on accounts.
• Leadership: You have demonstrated the ability to lead and hold people accountable, meet deadlines, and manage conflict resolution.
• New Business: You have successfully brought in new business at your last agency and/or have participated in pitching, proposal, and contract writing.
• Clients: You have been directly responsible for managing a client or managed a client through a problem and can give examples of client relations.

What We Offer

• 🤩 Being part of a fast-paced and high-output communications agency
• 🤓 Rewarding, challenging, and high-empathy team culture
• 💻 This role can be remote, hybrid, or in-office with a diverse and decentralized team
• 💵 Performance bonuses (can be monthly, quarterly, new business, MVP, and more)
• 📈 Health insurance covering medical, dental, vision, disability, and FSA
• 🎒 Continuing education
• 💪 401(k) Plan with 5% match
• 🧳 Unlimited PTO
• 🚼 12 weeks fully paid parental leave

Diversity & Equality

Ditto PR is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex (including sexual orientation and gender identity), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. Ditto PR is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.