Shakepay is hiring a

Web3 Customer Support - Evenings (Remote - Canada)

Join our small, fiery team on our mission to create open access to building wealth.

Shakepay is one of the fastest growing startups in Canada. We've grown 10x in the last year. 2% of Canadians use Shakepay. We're building something really special. We need true believers to join our team. We're looking for ambitious professionals with a thirst for knowledge that are interested in working with the most exciting financial innovation ever created: Bitcoin.

Bitcoin is important because it enables wealth to be stored with a person without need for a third party. Its fundamental use-case as a store of value with a predictable monetary policy is having profound implications on freeing people into financial sovereignty.

Customer Support (Evenings)

You will be engaging with our customers when they have questions about our platform. You’ll be the eyes and ears of our customers when it comes to understanding their experience and how to make Shakepay better.

This position is primarily during the afternoon and evening in Canada. Think lunchtime to 9pm PT, but schedules are generally flexible.

Bitcoin

You must have some knowledge about Bitcoin for this position. If you don't right now, a few hours on YouTube will give you the basics for a conversation with the team.

About Shakepay

Shakepay helps Canadians buy and sell bitcoin and pay their friends. We offer web and mobile apps that make it easy for Canadians to buy bitcoin in minutes with Interac e-Transfer. Shakepay is the fastest-growing bitcoin platform in Canada.

At Shakepay we're committed to promoting and celebrating diversity and inclusion. We strongly encourage applications from everyone, regardless of background and life experience. If you want to be a part of something momentous then we're excited to hear from you.

Please note that while all of our roles are remote, we are a Canadian company and will not be sponsoring visas for this position. You must be eligible to work in Canada to be selected.

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