Change is hiring a

Web3 Customer Support/Verification Specialist - Evening shift

Who are we

We believe that the world will fundamentally be a better place with everybody investing. 

Our team is on a mission to transform the financial future of millions of people across Europe by making investing simple, affordable and accessible to everyone.  

Offering an easy way to buy & sell 30+ cryptocurrencies, stocks, commodities and indices with the best rates in the market, Change is the top10 fintech apps in Europe. And we’re growing. Fast. 

Our Customer Operations team Customers really are everything for us. Tens of thousands of people from 31 countries trust us with their finances and it's our core responsibility to show every single person that their trust is placed in the right and caring hands. We don’t just provide great support, we provide great experiences.

Our Support Specialists are multi talents working across KYC, operations, support, and even compliance and fraud. As markets never sleep, we also wish to provide support to customers in extended hours and you'd be the one taking care of them in the evenings.

Great tech and smart solutions enable us to always offer maximum value to our users. Although just a team of 8 we've achieved at least 20% over industry averages with our satisfaction ratings and response times. Small team means lots of responsibility but also lots of room for growth.

It takes passion, commitment and hard work to take best care of someone's funds and future. But it is also highly rewarding making an actual difference in people's lives. As our future Support and Verification Specialist you will have a chance to do this every day. Join us!

Sounds like you? We can't wait to hear from you!

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