HQ Digital is hiring a

Web3 Director, IT Architecture

As part of the Risk team at HQ, you will design, implement, and execute world-class programs to build and protect our systems and infrastructure anywhere on the globe.

Reporting to the Chief Security Officer, the successful candidate will lead IT operations at HQ. HQ is the newest subsidiary of the Digital Currency Group (DCG). The HQ team works with the world’s leading crypto, blockchain, and DeFi entrepreneurs and investors.

Duties and Responsibilities

The Big Picture

• Act as a primary escalation point, problem solver, and IT advisor for HQ employees and the leadership team
• Build, review, and update program playbooks, governance documents, workflows, and processes
• Help build and optimize the HQ enterprise & Product platform – ensuring stable, available, secure, and resilient infrastructure, systems, and applications
• As a key stakeholder, deliver consistent governance and regulatory compliance – to include GDPR, SEC, FINRA, ISO2700X, and SOC2 certification
• Own advanced identity management and authentication strategy
• Partner with cybersecurity team to implement and deploy advanced security and encryption strategies
• Manage full-lifecycle vendor relationships to include: gap analysis, requirements, selection, vetting, negotiation, execution, accountability, and termination to meet the highest performance standards and metrics
• Partner with HQ HR, Legal, and other key stakeholders within the DCG team to ensure a safe, secure, and creative place to work for the HQ team

Immediate Action

• Optimize the employee experience – improve new hire onboarding and post-Day 1 tech support service
• Design, build, and deploy holistic SSO solution
• Manage and improve VPN solutions across the HQ environment
• Coordinate and own MSP, MSS, and parent company integration, operations, and relationships
• Own quality assurance for IT networking, infrastructure, communications, and support functions

Skills and Experience

• 10+ years of documented operational and leadership experience in information technology roles of increasing depth and complexity, including hands-on execution and management
• Documented experience conducting and managing personal and organizational risk management especially in the areas of IT architecture, IT operations & management, cloud computing, networking, communications, data protection, IT asset management, and data loss prevention
• Domain expertise in AWS, Heroku, Salesforce, Microsoft Azure & O365, Apple DEP, ITIL, CGEIT
• Experience and deep understanding of security and privacy-by-design principles to include: OWASP, ISO 2700X, SOC2, Cloud Security Alliance, FIPS and other industry standards and best practices
• Domain expertise in disaster recovery and business continuity/resiliency
• Demonstrated ability to manage vendor ecosystem – identify, qualify, negotiate, and manage quality assurance of IT, infrastructure, hardware, and cybersecurity vendors
• Ability to consistently execute against tight deadlines with incomplete or ambiguous information in rapidly changing environments as evidenced through documented experience
• Strong existing professional relationships and network in the IT field with the ability to strategically recruit, build, and manage geographically dispersed teams of full-time employees and contractors
• Travel up to 10% (according to relevant national and international COVID-19 safety guidelines)

Preferred Candidate Attributes

• More than one professional certification in relevant domains (ISACA, Agile development, Salesforce Certified Development Lifecycle and Deployment Designer, CompTIA, Cloud Architect, IT Audit, PMP, etc)

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