Coins.ph is hiring a Web3 Head of Operations
Compensation: $107k - $159k estimated
Location: Singapore, Singapore
Head of Operations
Singapore, Singapore
Operations – Exchange Operations /
Full-time Employee /
Hybrid
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Responsibilities
- Help drive a clear product strategy that aligns with the overall business goals of Coins.ph
- Plan and execute product launches tailored to Coins.ph market, including go-to-market strategies, product plannings
- Collaborate with cross-functional teams to ensure successful product releases, automation tools to achieve the working efficiency
- Work with global PMs to set region-specific pricing (fees/rewards) strategies that are competitive and align with regional economic conditions
- Define product requirements, user stories, and acceptance criteria for regional features to achieve the local user growth and revenue growth
- Collaborate with lifecycle PMs and manage the entire product lifecycle flow, from ideation through end-of-life decisions.
- Ensure Coins.ph delivers best in class products across regional markets through accurate localisation
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field; MBS or equivalent experience is a plus.
- 7 to 10 years of proven experience in a product focused role, operation role and business growth role.
- Proven track record of scaling operations, driving user growth, and managing high-performing teams.
- Must to have crypto exchange operation experience
- Keen strategic thinking and planning
- Exceptional interpersonal and communication skills, including writing, speaking and active listening
- Effective conflict resolution and problem-solving skills
- Good organization and time management
- Comfortable in a fast-paced or high-pressure environment
- In-depth knowledge of the crypto industry
- Proficiency in both English and Mandarin
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