Localcoin is hiring a

Web3 Installation Coordinator

ABOUT LOCALCOIN

At Localcoin, we aim to empower our customers to join the crypto economy by helping them buy, sell, and convert digital currencies. In addition to running North America’s largest Bitcoin ATM network, we offer an expanding product line that makes digital currencies far more accessible for crypto-enthusiasts in their communities.

We believe that the cryptocurrency space is one that rewards passion, creativity, innovation and those willing to challenge the status quo. As a member of our rapidly-growing team, you’ll join a talented, dynamic group of team members who will encourage you to learn, grow and thrive in your career every step of the way. So if you’re a self-starter looking to hone your skills in a startup environment that fosters innovation, transparency and team connectivity, we look forward to hearing from you!

THE ROLE

As an Installation Coordinator you will be responsible for collaborating with the Operations team to manage the full cycle installation process of all new ATMs throughout Canada and the United States. You will be highly organized as Localcoin is rapidly expanding into new markets and you will be at the forefront of our emerging and growing industry.

This position is remote during the pandemic and will be based out of our head office in Toronto, Ontario. Travel to our warehouse and partner locations may be required from time to time within the GTA.

Reporting directly to our VP of Operations, you will be responsible for managing our ticketing system, collaborating with internal departments and liaising with external service providers and vendor partners.

YOUR IMPACT

• Liaise with retailers and external service partners to coordinate new installations of ATM’s in retail locations across Canada and the United States
• Develop accurate and feasible installation schedules for all new ATM locations based on inventory and service partner availability
• Lead planning initiatives with third party service providers by scheduling jobs on the portal, following up on completed jobs and overseeing the working relationship
• Create, manage and update service tickets for all stages of the installation process for new ATMs to ensure installations close on time
• Proactively follow up with both retail and service partners via phone and email to ensure a constant line of communication with all relevant parties as changes or updates may occur
• Act as the point of contact for all inquiries from internal and external partners regarding the installation process and provide guidance and support as needed
• Collaborate with internal departments such as Sales and Logistics to ensure all relevant partner information is received and up to date.
• Assist in the improvement, development and maintenance of the installation process
• Other duties as assigned

THIS IS YOU

• Excellent organizational and time management skills
• Excellent communication and management skills
• Strong ability to manage multiple high priority tasks within a fast-paced and dynamic environment
• Proven ability to solve problems with out of the box solutions
• Strong attention to detail
• Proficiency in GSuite products (Google Sheets, Google Docs)

THIS IS NICE

• Have a valid driver’s license

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WHY YOU WILL LOVE WORKING AT LOCALCOIN

Professional Development

We are a fast-growing company and as a result, there are ample opportunities for career growth and professional development when you join our team. From a transparent promotion structure and defined career paths to a wide range of learning and development opportunities, we do what it takes to invest in your career and help you hone your skills so you can grow alongside us!

Health & Wellness Benefits

We offer a comprehensive array of health and wellness benefits through Honeybee-Benecaid that provide choices so you can tune your benefits plan to fit your unique needs:

• Medical, Dental and VisionCare
• Health Spend Account
• Wellness Allowance (a stipend to be used how you see fit: gym membership, school courses, day care, dog walker, video games, food delivery etc.)
• Unlimited Personal and Business Travel Coverage
• Akira On-Demand Video Nurse
• Employee and Family Assistance Program
• Life, Critical Illness and AD&D Coverage and Support

Hybrid & Flexible Office Environment

We’re flexible on where you work — a lot of our team are fully or partially remote. If you’d prefer this approach, we run remote-friendly meetings. Prefer an office setting? We're set up for that, too! We just moved into a big, bright downtown space that you can access directly from the subway line (perfect for those particularly cold winter days). The office has it all: a rooftop terrace with an amazing view, a pool, a fully equipped gym with fitness classes (yes, a free membership! In-line with our other awesome health benefits), plus little perks like snacks and games that help to keep things light. The office is accessible (ramps, elevators and barrier-free washrooms) and we’re following all COVID-19 safety guidelines very carefully. We’d love to see you!

Events and Socials

Just because we are working remotely, does not mean we don’t know how to get together! When you join our team, you’ll enjoy everything from virtual company-wide teaching and training days, industry events, themed monthly Fri-YAY happy hours, virtual team events and much more!

Employee Discounts

All of our team members enjoy exclusive employee discounts at all of our cryptocurrency ATMs across North America.

Apply Now: