Crypto.com is hiring a

Web3 KYC Trainer

Who are we?

We are Foris Europe - the operational power of Crypto.com.

Crypto.com is redefining how money is being moved, spent and invested. Crypto.com is democratizing blockchain technology by designing beautiful, simple and useful financial services that have a lasting, positive impact on people’s lives.

We’re looking for a Trainer in the KYC team to join our growing Compliance Operations team in Sofia, Bulgaria. Reporting to the Manager of Quality Assurance & Training. In this role, you will use your knowledge of and experience to train the Know Your Customer (KYC) team. You will establish the training function that will help maximize team performance, quality of work and end customer satisfaction.

Responsibilities:

• Assist the manager in establishing and improving the training processes for the KYC department;
• Evaluate employee performance during onboarding to identify weaknesses;
• Work along with the Manager on mentoring and following each Performance Improvement employee plan;
• Create and carry out KYC onboarding training;
• Create and carry out ongoing and improvement training.

• Related experience in training will be considered an advantage
• Strong analytical and problem-solving skills
• Diligent and meticulous
• Excellent written and verbal communication skills are required

• Attractive compensation package & additional paid leave;
• Exciting deck of social benefits, including a Multisport card; discounts for various shops & restaurants; subscription reimbursement for music and video streaming platforms and many more!
• Working in a cutting-edge field of Fintech, participate in developing the crypto space;
• Opportunity to experience Crypto.com's products first-hand!

If you meet the requirements above and feel ready to dive into our challenging dynamics, by joining the Foris Europe's team on a permanent contract basis, we are looking forward to receiving your CV in English by applying below.

Only shortlisted candidates will be contacted with information on the next steps of our application process.

Apply Now: