OKX is hiring a
Web3 Operations Manager, Institutional

Compensation: $40k - $72k estimated

Location: Singapore

Who We Are

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

About the Opportunity

Institution Operations sits within OKX Institutional BU, which focus on developing professional services and programs for institutional clients.The Senior Operations Manager will oversee all aspects of Middle Office Operations, Collateral Management, Client Services, Portfolio Reconciliations, reporting, process improvements, and ensuring compliance, to support Derivatives and Custodian related businesses. The Senior Operations Manager is expected to also develop and launch operational procedures and controls. This critical role will help drive operational excellence, client satisfaction, and business insights.

What You’ll Be Doing:
  • Manager and first point of contact of Trading, Collateral/Margin, Portfolio Reconciliation, Client Services -Operations
  • Collateral/Margin Operations including margin processing, ensuring margin calls are issued prior to the deadline agreed with business units, portfolio monitoring, dispute resolution, optimization, timely client reporting and new client onboarding.
  • Middle Office Operations includes serving as the primary point of contact for clients to address operational issues related to trade processing, settlements, queries, and problem resolution. Ensure timely and accurate processing of all trade transactions per established procedures. Generate and distribute timely operational reports and metrics to provide visibility into breaks, risks, and business performance.
  • Portfolio Reconciliation includes performing daily, weekly, and monthly reconciliations across front, middle, and back office systems. Identify and escalate breaks, ensuring data integrity.
Other responsibilities
  • Continuously identify opportunities to improve processes, reduce risks, eliminate repetitive tasks, and enhance workflows.
  • Lead operational initiatives including new system implementations, product rollouts, and process optimization.
  • Collaborate cross-functionally (Liquidity, Credit, Counterpart Risk, Finance, Asset, Product, Engineering, Sales, Trading teams) to resolve operational issues, respond to urgent needs, and identify solutions.
What We Look For In You:
  • Bachelor’s degree with work experience in financial services.
  • Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
  • Self-driven quality and able to work under pressure with uncompromised integrity.
  • Strong organizational skills as well as the ability to effectively manage competing priorities.
  • Your confidence is balanced by a sense of humility and enjoy working as part of a global high-performance team.
  • Ability to work collaboratively with global members of the institutions team and the cross-functional teams.
  • Evidence of experience working within Financial Services with exposure to OTC derivatives.

Perks & Benefits

  • Competitive total compensation
  • Comprehensive insurance coverage for employees and their dependants
  • More that we love to tell you along the process!

Apply Now:

This job is closed

OKX

Compensation: $40k - $72k estimated

Location: Singapore

This job is closed

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