Binance is hiring a

Web3 Operations Manager, New Zealand

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

The purpose of this role is to: - To ensure the exchange’s operating uptime close to 100%. - To deliver our services that provide timely, accurate, and efficient information and assistance to our customers, ensuring high levels of customer service delivery and providing a quality customer experience that is as easy, convenient, and secure as possible. - Improve Customer Support efficiency and User Onboarding experience. - Collaborate with internal teams for continuous improvement of our Products and Services. - Understanding and evaluating the services that will enable us to see future trends and patterns. - Be data-driven: Track the Operations team’s KPIs and metrics.

Working at Binance • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry • Fast moving, challenging and unique business problems • International work environment and flat organisation • Great career development opportunities in a growing company • Possibility for relocation and international transfers mid-career • Competitive salary • Flexible working hours, Casual work attire

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