MetaMask is hiring a

Web3 Product Strategy Manager

At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.

Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit http://consensys.net/.

About the role

This role focuses on our product strategy decision making process for the Vertical Applications group, which creates new products across all verticals (consumer, institution, enterprise, protocols and DAOs, and developers, with an eye towards improving user experience with services that are monetizable. The goal of this role is to lead “how we make decisions” and help us make better decisions in a better way: more analytic and systematic — for more comprehensive, faster and more accurate decisions. We have an existing OKR planning process, and want to ensure a user-focused, continuous discovery, decision-making framework and associated planning processes — using Amazon “Working Backwards” and PR/FAQ frameworks as a model). This role will work directly with Ops and Data leads to ensure we are defining, measuring, analyzing, improving, and controlling outcomes.

Leading means:

• managing: working with Ops, orchestrating the existing strategic decision making process for all Direct End User product lines and with product leadership and product teams (from company to product team OKRs). Maintain a continuous improvement and transformation backlog for product strategy. Own delivery of quarterly / annual business strategy and product plans, by coordinating, collecting, synthesizing, and packaging.
  
• Improving: Ensure our organization and teams have an end to end continuous discovery decision making process for quarterly and yearly product strategy that is logical, systematic, and scalable. This means each layer has standards, a schedule with time, and guidance on how to 1) analyze outcomes for the quarter and year; 2) help define and prioritize — problems, risks, goals, resource needs, initiatives, and target outcomes for the next quarter and year as needed 3) continuously work to improve learning via feedback loops for teams on their products and users.

What you’ll do:

• Define: Ensure we document how we make product strategy decisions from 1) strategy and goals to objectives and key results, and 2) product initiative and prioritization, and 3) input / output / North Star metrics, 4) and idea to launch — development stages for continuous discovery and learning.
• Operate and Maintain: lead the process of how we define quarterly and yearly goals, objectives, key results, product initiatives, input / output / North Star metrics. Define, monitor, and report on top problems and top risks. Define transformation work. Track work and ensure reporting. Deliver quarterly and yearly strategy package.
• Analyze: how we make decisions for our products. identify problems, and opportunities / solutions to improve. Maintain retro or other mechanisms for continuous improvement backlog.
• Design: create documentation, service maps, frameworks, scoring, etc.; prototype or test solutions with internal users and iterate.
• Implement: roll out templates, standards, frameworks, processes, and other changes for dept, dept wide, or team level planning
  
• Special projects and initiatives: may include activities such as defining and designing a growth team; an end-to end experimentation process; a prioritization framework; analytic process stages; continuous discovery stages; requirements for growth dashboards with standard metrics, reporting, and chart display; orchestrating goal/theme initiatives to address top risks and problems.

Would be great if you brought this to the role

• Have a passion for crypto, DeFi, Fintech, web3, open platforms, and equal financial opportunity. Demonstrated awareness or interest in the Ethereum landscape, and financial primitives and protocols that live on top of it.
• Experience driving strategy across the full cycle of software product development from conception to launch. Experience shaping strategy for consumer products (e-commerce, identity, social media, gaming, etc) or Fintech applications, SaaS, APIs.
• You think about the big picture, details, and continuous product improvement. You can turn emerging, unclear, or opposing inputs into action plans, with strong decision making & prioritization frameworks.
  
• Excellent writing and verbal communication for audiences with different technical backgrounds, and are technical enough to ask engineers good questions about architecture and product decisions.
  
• You are data driven, focusing on product inputs and outputs, such as operational performance and latency, to user engagement and retention, and product revenue and churn. You are obsessed with user experience and continuous discovery.
• Familiar with product management tools and processes such as JIRA, Notion, Figma, Mixpanel, Segment, Looker, Tableau, ZenDesk, Qualtrics.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found here.

MetaMask focuses on Cryptocurrency and Blockchain / Cryptocurrency. Their company has offices in San Francisco, London, Brooklyn, and Remote. They have a small team that's between 11-50 employees.

You can view their website at https://metamask.io or find them on Twitter.

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