Figure is hiring a

Web3 Senior Director, Operations - Broker Dealer / ATS

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.

In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes America’s Best Startup Employers

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role

We are looking for a driven, customer service oriented, roll up your sleeves type of leader who is eager to to drive innovation at the intersection of blockchain technology and financial services. We are looking for an experienced professional to lead our Broker Dealer/Alternative Trading System operations team. The right individual will apply strong analytical skills and expertise in brokerage, trading, and market operations, and will create operational processes to ensure that the organization supports the highest standards for customer service, compliance adherence, and mitigation of operational risk.

What You’ll Do

• Oversee the day to day workforce management of the broker dealer operations team and focus on delivering industry leading service
• Proactive oversight of platform operations: business flows and transaction processing, ensure proper and timely resolution of exceptions, post trade date corrections and inquiries
• Anticipate challenges and implement solutions in order to manage the expectations of internal business partners for a seamless and positive client experience
• Identify operational weaknesses: evaluate process flows relative to the business, highlight inefficiencies and implement both short and long term solutions
• Drive automation and process re-engineering initiatives to improve quality and productivity
• Foster a risk prevention culture: Stay abreast of newly implemented regulatory requirements and manage changes to business rules, technology enhancements, or processes
• Partner with business, operations and technology colleagues for timely delivery of projects within scope & budget

What We Look For

• BA/BS from an accredited university preferred
• An experienced leader who fosters a value-based culture, with respectful interactions, behaviors, and attitudes.
• 8+ years' experience in Broker Dealer and Trading operations
• Extensive knowledge and understanding of industry standard back office functionality, tools, technology, processes, and controls
• Demonstrated ability to manage tight delivery timelines and adapt to changing business priorities and/or capacity
• Ability to spot weaknesses in process performance and compliance, and the knowledge to offer thoughtful and practical solutions

• Excellent problem solver and critical thinker with exceptional analytical skills to gain and synthesize insights, and develop solutions
• Ability to think strategically and design, articulate and execute a strategic plan
• Strong resilience when working in a high pressure, deadline-oriented environment
• Knowledge of key compliance rules and requirements for a broker-dealer
• Positive attitude with excellent leadership and motivational skills
• FINRA Series 7, 24, 63 preferred

Benefits and Perks

• Competitive salary and growth opportunities
• Company quarterly performance based bonus
• Equity stock options package
• Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
• Employer funded life and disability insurance coverage
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Up to 12 weeks paid family leave
• In office, remote, and hybrid work location options
• Home office and technology stipend for those working outside of a traditional office more than 75% of the time
• Flexible time-off plan to empower employees to take the time off that they want and need
• Continuing education reimbursement
• Routine Team swag deliveries!

Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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