Immutable is hiring a Web3 Technical Customer Growth Manager (Korea)
Compensation: $90k - $112k estimated
Location: South Korea
Technical Customer Growth Manager (Korea)
South Korea
Go to Market โ GTM | Launch /
Full Time Permanent /
Remote
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About Us ๐
Immutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.
Currently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.
Our ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. ๐
About The Role ๐ค
Immutable is expanding in Korea, and we are creating a hybrid technical and growth role to support our next stage of regional scaling. Our Korean studios partners need a partner who can guide them through technical integrations while helping them activate growth strategies that succeed on our platform.
You will support studios as they integrate Immutableโs core technology, answer technical questions, help them connect their systems to our products, and work closely with Customer Growth Managers to influence how partners acquire, engage and retain players. Over time, you will develop into a fully fledged Customer Growth Manager with ownership of your own accounts.
This is a unique opportunity for someone with both engineering foundations and commercial instincts who is excited to help Korean game studios onboard, launch and grow within a fast-evolving ecosystem.
You'll Be Empowered To ๐ฎ:
- Support Korean game studios through technical onboarding and integration across Passport, APIs, smart contracts and growth tools
- Work closely with Customer Growth Managers on partner strategy and help drive measurable outcomes for studios
- Translate complex technical concepts into clear, practical guidance for non technical teams
- Troubleshoot integration issues, triage technical questions and collaborate with engineering when needed
- Advise partners on how to activate Immutableโs growth products to improve player acquisition, retention and monetisation
- Share insights from the Korean market to help shape our product roadmap and partner experience
- Grow into owning your own portfolio of accounts as demand expands
We'd Love You To Bring ๐ค :
- Native Korean and strong business English communication skills
- A technical foundation, such as a degree in computer science or a similar field, or proven equivalent experience
- Coding proficiency suitable for debugging, implementation support and technical conversations
- Experience in customer-facing roles within technology, SaaS, gaming or high-growth environments
- Ability to move comfortably between technical problem-solving and commercial growth work
- A proactive, adaptable mindset with curiosity for Web3, games and emerging technologies
Bonus Points For โ :
- Crypto native or prior exposure to web3, gaming, or digital assets
- Experience in growth, performance marketing, or product experimentation
- Familiarity with web3 ecosystems, NFT campaigns, or community-driven growth
- Experience building and scaling growth frameworks or playbooks in high-growth teams
- Exposure to cross-market initiatives across Asia or other global regions
We are proud of the benefits that we offer for all of our employees globally. Here is a snapshot:
Attracting the best global talent:
๐ธ We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance
๐ป Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass
๐ฒ We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.
Levelling up your growth
๐ฑ We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development
๐ Enjoy access to free online courses via Udemy
Helping you thrive
๐๐ฝโโ๏ธ Enjoy USD $800 per year to put toward your health and wellbeing
๐ค Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service
๐ Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe
Leave when you need it the most:
๐จโ๐งโ๐ฆ New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments
๐ Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday
Additional Information:
Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far.
We are a 2025 Circle Back Initiative Employer โ we commit to responding to every applicant.
*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!
Join us in shaping the future of web3 gaming!
#LI-Remote
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