Discord Jobs at Holaplex

Job title: Support Liaison Location: Remote - Contract

Are you excited to provide musicians, artists, and entrepreneurs with the tools and support they need to achieve their goals? This is a groundbreaking opportunity to help digital artists reach & inspire people as they create and sell NFTs.

About Holaplex Holaplex creates a suite of NFT products centered around a community of leading creators and innovators. We empower this community by providing open-sourced, no-code tools and adhere to the crypto ethos of self-custody and decentralization. Our small but growing team of high-quality professionals is on a trajectory to make Holaplex the #1 place for creators on the blockchain. We need additional highly motivated and focused experts who efficiently execute to obtain our small and large goals.

Why this role exists We are hiring Support Liaisons to provide technical assistance to those in the community. We have 3 core ways we interact with and manage our customer base: - Technical support tickets through Zendesk and support liaisons - Community engagement and support via Discord and Twitter - Support documentation via help center and video tutorials