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Community Manager M3TA Media · Remote
About M3TA Media
M3TA Media is a creator-led marketing agency built for Web3, crypto, and iGaming. Over five years we've paid out more than $15M to influencers and run campaigns for brands including Fliff, OKX, Legendz, McLaren, Hedera, and Topps. We're a small, fast team where people own their accounts outright.
The Role
We're looking for a Community Manager to own the day-to-day of Discord and Telegram communities for our casino and crypto clients. You'll be the voice of the brand inside the server — driving daily engagement, running promotions, moderating, and turning a quiet channel into one people check on their own.
This is a hands-on operator role, not a strategy role. You'll be in the chat every day.
What You'll Do
- Own daily engagement across client Discord and Telegram servers
- Plan and run comps, giveaways, and promotions that drive retention
- Moderate: enforce rules, remove scam and spam, manage bad actors
- Set up and maintain bots, roles, channels, and onboarding flows
- Escalate community sentiment and product issues to the client
- Report weekly on member growth, activity, and what's working
- Coordinate with our KOL and clipping teams so campaigns land in-server
- Document your processes so any account can be picked up cleanly
What We're Looking For
- 3+ years running Discord or Telegram communities, ideally for a brand or project
- Crypto or iGaming experience strongly preferred
- Native to Discord and X — you understand how these communities actually behave
- Available and responsive during peak hours, including some nights and weekends
- Calm under pressure. When withdrawals are delayed or a whale is upset, you handle it
- Organized and self-directed. Nobody is checking your task list
Nice to Have
- Experience with sportsbook, casino, or prediction market communities
- Familiarity with compliance limits on what can be said publicly in iGaming
- Basic design or video skills for in-server content
What You Get
- Remote, work from anywhere
- Direct access to the founder, no layers between you and decisions
- Real ownership of accounts with recognizable brands
- Room to grow into a lead role as the division scales
Apply through LinkedIn or reach out directly.
What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.