Sales Engineer Careers at Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!

The sales engineering role helps our largest customers understand and use the technical tools we make available. A great sales engineer combines communication and technical skills to understand our customers needs and help translate that into technical solutions.

Our customers are the leading exchanges, custodians, and funds in the crypto space. They use our tools to help their customers earn staking rewards using our reliable infrastructure. Our tools enable the full lifecycle of activity, helping them stake, earn rewards, report on those rewards to those customers, and unstake when appropriate.

 

You should have great communication skills and a can-do attitude to understand what our clients want to do and help them achieve their goals. You’ll also need strong technical skills. You’re responsible for keeping our external documentation (https://staked.gitbook.io/staked/) up to date, building reference implementations on our APIs, and helping customers customize those solutions to meet their needs.

 

This individual will be face to face with Kraken’s largest clients, assisting them in onboarding and continuous staking on some of the newest tokens on the market. You will be on the frontlines of the Crypto frontier. 

 

Requirements:

• Deep understanding of the blockchain and cryptocurrency, including staking
• Great communication and organizational skills
• Customer facing technical solutions experience
• A demonstrated ability to deliver technical solutions, ideally using REST APIs
• Programmatic reporting experience (SQL or other tool) is a plus 

Introduction to Staked:

staked.gitbook.io

Staked offers non-custodial open financial infrastructure upon which developers can build products and services.

Location Tagging: #Canada #USA #Li-Remote

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.