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Job Position Company Posted Location Salary Tags

Senior Relationship Manager Crypto

Nuvei

London, United Kingdom

$42k - $54k

Senior Relationship Manager Crypto

Nuvei
$42k - $54k estimated

This job is closed

Your Mission

The Senior Relationship Manager [Crypto vertical] is responsible for managing a portfolio of Tier 1 Crypto operators with the objective of building and maintaining strong relationships that are mutually beneficial to all parties. The Relationship Management role acts as a single point of contact for the customer and liaising collaboratively across a variety of internal functions. The primary objectives are to build relationships, maintain client satisfaction levels, add value for our clients, develop Nuvei brand and increase revenues for Nuvei through supporting our partners with our vast product suite.

You Will

  • Ability to understand and anticipate clients existing and future needs in depth and develop compelling solutions to meet client needs
  • Bring fresh insight to clients business that will help them deliver competitive advantage through increasing clients performance/revenue and satisfaction
  • Develop and own joint strategies that are mutually beneficial to client and Nuvei
  • Build and maintain strong, long-lasting customer relationships through amongst other things, undertaking of client visits and completion of quarterly business reviews.
  • On occasion, oversee the integration of clients to Nuvei platform, while working closely with the technical team to discuss the development of new features for merchants
  • Achieving targets and goals while continually reviewing individual client account management plans.
  • Forecasts and track client account metrics.
  • Analyse transactional data to improve customers performance across all areas of their business.
  • Identifies opportunities to grow business with existing clients.
  • Coordinate with internal functional to ensure consistent service.
  • Collaborating closely with other companies’ departments to ensure complementarities and synergies in the development of successful clients in order to achieve overall strong developmental results and impact.
  • Collaborates with sales team where appropriate to reach prospective clients.
  • Positioned as an expert in payments and forex/crypto, keeping abreast of ongoing changes. regulation and competitive overview.

    • About You

  • Minimum 3+ years of experience in a relationship management role with significant client-focused solutions experience.
  • Strong payments industry experience
  • Crypto industry knowledge an advantage
  • Excellent presentation and negotiation skills
  • Excellent written and verbal communication skills
  • Experience in data analytics and Excellent computer skills (Word, Excel, PowerPoint).
  • Strong negotiator and ability to represent both company’s and client’s interests.
  • Proven project management skills
  • Highly motivated team player
  • Independent, self-motivator, intelligent, entrepreneurial
  • Fluent in English
  • Willingness to travel
  • Educated to Degree level, post graduate (including MBA) preferred

    • Benefits

  • A stimulating job opportunity in a fast developing, international company;
  • Friendly work environment where you can thrive and develop your skills;
  • Career advancement possibilities;
  • Competitive remuneration package.

    • Nuvei - Who we are

    The world of payment processing has changed. Technology alone can no longer meet the needs of businesses. Businesses are looking for partners, both strategic and technological.

    We’ve become the payment technology partner that our clients can count on to make our world a local marketplace. To deliver unified commerce solutions and expertise. And to help them capture every payment opportunity that comes their way.

    We are Nuvei. The payment technology partner that merchants can count on to make their business a local marketplace. We deliver unified commerce solutions and expertise to help our partners capture every opportunity that comes their way.

    At Nuvei, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey.

    Nuvei is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.

    So, please come as you are. We can’t wait to meet you.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.