Crypto.com is hiring a

Account Manager / Senior Account Manager - EMEA- Crypto Exchange

About Crypto.com

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity.

With over 10 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time.

Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with a 3000+ strong global team.

For more information, please visit www.crypto.com.

What will make your role exciting

• Define and build your institutional / high-net worth clientele - in the fast-growing crypto & blockchain industry, there are no limits to who your clients are (or could potentially be)! You take ownership & lead in flexibly identifying & pitching institutional leads.

• Take pride in successes that could come in various shapes - from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before.

• Craft and tailor your products - the journey of bringing traditional financial services products to crypto has just begun: you have a say in tailoring what you pitch to institutional clients. Beyond OTC trading, you are encouraged to put your creativity & expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) - and you will have the full support of the Crypto.com team to bring a new product into fruition!

What a day on your job may look like

• Serving as the main point of contact for to ensure a successful onboarding process for our Institutional clients
• Conduct workflow conversations to advise optimal structure and workflow per each customer and team
• Help drive early adoption, setting KPIs and success metrics for ROI
• Establish key contact relationships with Institutional clients ( Hedge Funds, Family office, Proprietary Shops, Market Makers, Fund platforms etc)
• Manage and maintain current revenue base whilst looking to grow the business footprint within existing accounts
• Identify new business opportunities and support sales team to close contracts

What are the targeted performances we track

• Maintain Account Portfolio Revenue
• Profit Generated
• Customer Satisfaction

• 2+ years of experience within Account Management within financial services across OTC Sales, FX Sales, Sales, eSales (FX products), ETF’s, Liquidity pool’s, CFD’s, Prime Brokerage services etc
• Candidates with more experience would be considered for a Senior Account Manager or Account Lead
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (preferably managing OTC trading for institutions), e.g., examples of acquiring institutional clients, driving business results with clients & partners, drafting documentations & agreements.
• Excellent command of professional written & oral English, writing & presentation samples are welcome.
• Proficiency in English

Preferred qualifications (not required)

• Crypto-specific experience preferably in sales and/ or with exposure to institutions;
• Exposure to managing multicultural relationships with institutions;
• Demonstrable track record of building and/ or managing a sales team

• We offer an attractive compensation package working in a cutting-edge field of Fintech.
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing a brand-new product from scratch alongside with a talented team

Apply Now: