Paypal is hiring a
Web3 Internal Controls, Director

Compensation: $105k - $163k estimated

Location: GBR - County London - London - Corp - Fleet Pl United Kingdom

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. Job Description: Essential Responsibilities:

Establish overall business and technical strategies for entity management that significantly impact PayPal operations. Advise on complex legal and regulatory compliance issues related to corporate structures. Influence executive-level decision-making through strategic insights and recommendations. Ensure the efficient operation of the organization’s diverse entities by maintaining compliance with laws and regulations. Lead initiatives that promote effective governance and risk management across the organization.

Expected Qualifications: 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Preferred Qualification: We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact and complete payments, whether online or in person. Our proprietary payment solutions and financial products enable safe, efficient and compliant transactions that power global commerce. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration and Wellness. Together these ensure that we work as one global team with our customers at the centre of everything we do, while taking care of ourselves, each other, and our communities.

The UK Firm – PayPal UK (“PPUK”) PayPal has been operating in the UK for over 20 years, serving millions of merchants and consumers across our two-sided platform and offering a wide range of payments, credit, crypto, and other adjacent products and services. PayPal UK Ltd (“PPUK”) is the UK regulated entity, with over 14 million customers. We have a strong growth agenda with the customer at the heart of everything we do.

Job Summary: Internal Controls Director, PayPal UK, First Line of Defence (FLOD) You will lead the design, execution, and continuous improvement of the Internal Controls Framework within the UK First Line of Defence, ensuring compliance with all applicable legal, regulatory, and policy requirements. This includes oversight of operational and financial controls, governance processes, risk management, and assurance activities to safeguard PPUK’s control environment. As a senior member of the PPUK leadership team, you will play a pivotal role in strengthening PayPal UK’s risk and control culture, supporting the business in managing risks effectively, and ensuring robust oversight of control performance and remediation. You will work in close partnership with the Second Line of Defence (Risk, Compliance, Financial Crime, and Internal Audit) as well as Group-level control, risk, and finance teams to ensure that the UK entity maintains a strong, sustainable, and transparent control environment aligned with PayPal’s global standards and the UK regulatory framework. Key Responsibilities

Lead and continuously enhance the UK Internal Controls Framework across all business processes, ensuring alignment with PayPal’s global standards and UK regulatory expectations; Act as the Entity Control Lead (ECL) for PPUK, accountable for the design and effectiveness of internal control processes and reporting. Oversee control testing, risk assessment, and remediation activities, ensuring timely escalation and resolution of material weaknesses or deficiencies. Embed a proactive controls culture across PPUK through education, communication and engagement with the team.

Governance and Assurance

Chair and contribute to relevant governance forums to provide insight on control performance, risk themes and emerging issues. Provide regular reporting to the PPUK Board and senior management on the effectiveness of internal controls and progress against remediation actions. Partner with Group Internal Audit and Second Line Risk functions to ensure alignment in scoping, testing and remediation of control activities. Work with the PPUK COO team to ensure internal control obligations are fulfilled and governed for our outsourced service arrangements .

Oversee the maintenance of control documentation (e.g. control libraries, process maps) and ensure they remain current and aligned with entity and group standards. Drive process improvements and automation opportunities to enhance control efficiency and data integrity. Support the design and implementation of controls for new products, services, and systems, ensuring that risk management and governance standards are embedded from inception.

Serve as a trusted advisor and subject matter expert to senior management and business leaders on internal controls and risk management matters. Collaborate with global PayPal Enterprise teams to influence control strategy, frameworks and methodologies for local adoption.

Qualifications, Experience, and Skills

10+ years of professional and leadership experience in internal controls, risk management, or audit within the financial services industry, ideally in a UK-regulated entity. Strong understanding of UK regulatory requirements, internal control frameworks  and risk management methodologies. Proven experience delivering high-quality control environments in complex, matrixed or global organisations. Exceptional written and oral communication skills, including experience presenting to Boards, regulators and external auditors.

Demonstrated ability to manage, influence and collaborate across multiple stakeholder groups and lines of defence. Track record of driving control remediation, assurance and process improvement initiatives. Prior supervisory experience and ability to lead and develop a small, high-performing team.

Subsidiary:PayPal Travel Percent:0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are: Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion  PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal:  Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Apply Now:

Compensation: $105k - $163k estimated

Location: GBR - County London - London - Corp - Fleet Pl United Kingdom


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