Shakepay is hiring a

Web3 IT Operations Engineer

Join our small, fiery team on our mission to usher in the Bitcoin golden age.

About Shakepay

Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada’s fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.

IT Operations Engineer

Welcome to the crypto world where money is data and therefore data breaches could kill a startup. Have a look at the blockchain graveyard: https://magoo.github.io/Blockchain-Graveyard/.

The tl;dr of your role is having Shakepay never show up there.

This role is on the Security team, which is responsible for ensuring secure provisioning, procurement, and business continuity across all of Shakepay SaaS applications. You will report to the Head of Security.

You will :

• Empower a culture of safety, security, and compliance in all aspects of IT Operations activities.
• Deploy and manage enterprise applications across (e.g., Okta, Jamf, Google Workspace, ClickUp, Slack, Lever, GitHub, etc) on a day-to-day basis.
• Implement an IT HelpDesk capability and empower Shakers to file help tickets (e.g., account lockouts, password resets, software troubleshooting, etc).
• Integrate 3rd party SaaS applications and provision access to these applications via SAML/SSO configurations and integrations.
• Document and automate workflows and IT processes, such as employee onboarding and offboarding and access requests.
• Assisting with the onboarding of new employees and offboarding for terminated ones
• Maintain inventories, provision, and image company-managed user devices (e.g., laptops, etc).
• Deploy company-wide access control measures to minimize data exposure risks (e.g., VPNs, secured WAPs at physical offices, etc).
• Manage the Zero Trust framework including gating application behind Cloudflare and building access policies

Must have:

• Experience with cloud-native companies and tech stacks
• Experience building efficient processes that help scale IT support, onboarding, offboarding, and other access requests
• Experience working with ticketing systems (e.g. Jira, ClickUp, etc)
• Experience creating scripts to run processes and flows
• Strong experiencing on documenting processes
• Have great communication skills for friendly end user support

Nice to have :

• Experience with AWS security services and tooling
• Experience with Javascript (Node.js, React Native) and Python
• Knowledge of the technology behind bitcoin

What you get :

• Potentially life-changing stock options. We believe everyone at Shakepay should have the financial upside for building a generational company
• Remote-friendly work environment: work from anywhere in Canada. If you're in Montreal, you can work from the office
• Generous vacation time: we think time off is essential, and highly encourage it.
• Personal development: we're here to help you define and hit your personal career goals so that you can get where you want to be
• Continued learning: every Shaker gets a yearly budget to spend on learning
• Employer-covered group insurance: health, dental, paramedical, disability and travel coverage to ensure you're at your best
• Get paid in Bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known
• A collaborative and friendly team: we succeed together and we have fun doing it
• MacBook: company-issued laptop to make sure you're doing your best work
• Equipment stipend: every Shaker receives a stipend to use toward setting up their home office

We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. We’re firm believers thata little bit of slope makes up for a lot of y-intercept.

Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.

Apply Now: