Ramp is hiring a

Web3 Product Manager Operations

🙌🏼 What you will be doing

We’re looking for a Product Manager with an ‘always-looking-to-improve’ mindset to lead a cross-functional product team. You will take full ownership over Operations - ensuring our transaction processing responds to needs to our customers. You will work with multiple business functions, interacting with a variety of product teams. Furthermore, you will directly own tools used by our Operations teams and lead one of our cross-functional product teams.

You will drive the iterative development and delivery of innovative financial products that delight our customers. As a Senior Product Manager, you’ll supercharge the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision.

🧩What you will be working on

• Our transaction processing flow, including supporting processes like refunds or manual transaction reviews by our operational teams
• Processes optimisation through re-engineering and automation - spanning from interactions with our users through background processing to tools used by agents in Operations
• Optimisation of tooling for Operations, driving operational effectiveness and stellar experience for our customers
• Monitoring of operational metrics, discovering opportunities & delivering solutions
• Define & monitor Key Performance Indicators to measure the impact of initiatives, and product success and make data-driven decisions
• Engaging with key stakeholders executives, customers, and partners to gather feedback and build consensus on product direction and priorities
• Working directly with an agile, cross-functional product team involving designer & engineers
• Own delivery of Company OKRs as OKR Owner - driving broad programmes directly linked to company strategy

🤟🏻What you will bring:

• Experience managing internal products: experience managing relationships within the variety of stakeholders across a company.
• Product development cycle Expertise: Profound understanding of the entire product development lifecycle, from initial discovery through to delivery and continuous improvement.
• Problem-Solving: Exceptional at deconstructing complex problems into manageable parts and rapidly generating solutions.
• Execution: Excellent at organizing complex project deliverables, swiftly identifying and correcting off-track processes, and maintaining high-quality output.
• Data-driven: Strong analytical skills, capable of grounding decision-making in data, identifying key metrics, and assessing project outcomes.

⏭️ The interview process

The interview process is as follows:

1. Screening call: Initial call with our hiring partner for this role
2. Hiring manager call: If successful at this stage, we will share with you two prompts/case study questions that will be the base of the onsite interview phase
3. Onsite interviews: Will consist of two 1-hour interviews to discuss the prompts/case study questions
4. Final interview with Ramp Network Chief Product Officer, covering product strategy, problem solving and open questions.
5. Reference calls

🪄What’s in it for you?

💸 Competitive salary

• Equity package: share in our success
• Zero-fee crypto purchases via on-ramp!

🩺 Health & wellbeing

• 26+ days paid time-off
• Health & Sports benefits for you and your loved ones
• Dedicated time off for yearly health check-ups

🧠 Development & Growth

• Self-development and conference budget
• Language lessons
• Internal workshops and activities supporting growth and mental health

🏢 Great working environment

• Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
• Hybrid working
• The best laptops and kit to work on
• Internal Tech meetups on-site & online

🍿 Socials

• Lunch on us twice a week for you to connect with your fellow Rampers
• Healthy snacks and beverages in the office daily
• Team socials funded by us

Apply Now: