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Product Manager, AI Agent & Harness
Asia / Hong Kong
Product & Design – Product /
Full-time Onsite or Remote /
Hybrid
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About the Role
We're building the core Agent capabilities and Skill ecosystem for Binance Agentic. We're looking for a Product Manager with a strong AI and Web3 background to drive Agent product design, the Harness evaluation framework, end-to-end task validation, and continuous iteration.
You'll need to understand both the capability boundaries of AI Agents and the nuances of Web3 / exchange business scenarios — and proactively rally engineering, business, operations, and partner teams to ship Agent-powered products.
Responsibilities
- Agent Product Design: Own the design of Agent-related capabilities across Binance Agentic, including task flows, user interaction patterns, capability boundaries, failure fallbacks, and result feedback loops.
- Harness & Evaluation: Build and maintain the Harness framework — design test scenarios, define evaluation criteria, curate task sets, analyze performance, and drive actionable iteration recommendations.
- Cross-functional Delivery: Partner closely with Tech Owners, frontend engineers, and Skill design leads to break down business requirements into shippable, testable, production-ready product specs.
- Web3 Use Case Discovery: Map high-value, deployable Agent use cases across Web3 Wallet, Account, Payment, Trading, and other Binance business lines.
- Industry Tracking: Stay current on AI Agent, MCP, tool-calling, prompt engineering, and automated evaluation developments — and translate them into executable product initiatives for the team.
- Metrics & Quality: Define and track Agent performance metrics, including task success rate, user satisfaction, error rate, response quality, and tool-calling accuracy.
- Continuous Improvement: Proactively identify issues from real-world Agent usage and drive improvements across product, engineering, and operations.
Requirements
- Experience in AI products, Agent products, AIGC applications, automation tools, or developer tooling.
- Background in Web3, exchanges, wallets, payments, on-chain transactions, DeFi, or crypto assets.
Hands-on understanding of how AI Agents work — tool-calling, task planning, context management, and evaluation frameworks.
Strong ownership and learning agility; able to define problems, decompose workstreams, and drive execution in ambiguous environments. - Solid product fundamentals — clear PRDs, flow diagrams, test cases, acceptance criteria, and iteration plans.
- Excellent cross-team collaboration and communication skills across engineering, design, operations, and business stakeholders.
Bonus Points:
- Experience with exchanges, Web3 wallets, on-chain trading, payments, or fintech products.
- Experience with AI Agent Harness, Eval, Benchmarking, automated testing platforms, or prompt evaluation.
- Familiarity with MCP, Function Calling, RAG, multi-Agent orchestration, or workflow automation.
- Knowledge of the Binance ecosystem or mainstream Web3 user scenarios.
- Strong English reading and writing skills, with the ability to keep up with global AI / Web3 product and technical materials.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What does a product manager in web3 do?
A product manager in web3, also known as a decentralized web or web3, is responsible for overseeing the development and strategy of a product or service that is built on top of a decentralized network, such as a blockchain
This type of product manager typically works with cross-functional teams, including developers, designers, and business stakeholders, to identify and prioritize product features and roadmaps
They also play a key role in defining the product vision and ensuring that it aligns with the broader goals of the organization
Some specific responsibilities of a product manager in web3 may include:
- Developing a deep understanding of decentralized technologies, such as blockchain and distributed ledger systems, and how they can be used to create value for customers.
- Working with engineers and designers to identify and prioritize product features and roadmaps, and ensure that they align with the overall product vision.
- Collaborating with business stakeholders, such as marketing, sales, and operations teams, to understand customer needs and develop strategies for meeting them.
- Monitoring market trends and competitors to identify opportunities for innovation and growth.
- Communicating product plans and progress to stakeholders, including executives and investors.
- Managing the product development process, including coordinating the work of cross-functional teams and ensuring that projects are delivered on time and on budget.