ServiceMax Jobs

Who We Are:

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.

A career at ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach.From MRI machines to gym equipment, customers around the globe rely on ServiceMax’s cloud-based software platform to keep these machines – andtheworld – running,every single day. We pride ourselves in creating a culture that inspires our employees to be the best they can be in an inclusive and judgement-free environment.

Our Commitment:

ServiceMax is committed to providing a place of opportunity and growth for employees of all races, genders, and ages. We strive to build a team that better reflects the communities we live and work in. Join a team that is committed to equal representation in the workplace and fostering a community of education and action against racial, gender and social injustice. We welcome varying belief systems, philosophies, and life>

We are looking for an experienced hand (Remote Employee) to take over product marketing responsibilities for one of our core product lines. Do you have the desire to create new narratives, strengthen messaging, share customer stories, and accelerate adoption of a market leading product? Would you like to have fun in a high-growth, high-energy environment in a role that requires you to work with cross-functional teams from product management, sales, sales enablement, and account management? If so, this role is for you!

What You Will Do:

• Serve as the primary owner of messaging and content for a critical product line
• Partner with product management to understand and shape roadmap based on industry and market needs
• Own product launches including theme development and messaging, internal and external communications, sales enablement, and customer value
• Build narratives around product positioning, market fit, customer value, and competitive differentiation.
• Build and deliver sales tools and training materials to support sales activities and articulate market differentiators
• Drive creative, multi-channel marketing campaignsthat resonate with internal and external audiences. Partner with field and demand generation teams to execute and measure results.
• Assess customer and prospect needs and motivations through interviews and research to ensure current business trends are addressed in product development and marketing campaigns.
• Become an integral part of a product marketing team that touches 3 primary product lines and numerous product add-ons.
• Support industry-focused messaging and positioning campaigns around the core capabilities of the product
• Participate in brand and voice definition discussions around how products should be shared with press and industry analysts

What You Bring to ServiceMax:

This role is intended for a Remote employee or at our Pleasanton, CA headquarters

• Bachelor’s degree, or equivalent, in Business Administration, Marketing, or Computer Science.
• Experience with Enterprise Software product marketing
• 5+ years of relevant experience in product marketing, solution marketing, growth marketing, product management, marketing communications, or go-to-market strategy.
• Excellent written and verbal communication skills. Comfortable presenting to internal and external audiences
• Comfortable working with customers and synthesizing feedback into relevant internal messaging
• Ability to synthesize complex information into clear, concise messaging for stakeholders
• Experience in high-growth technology companies
• Strong cross-functional leader – who can lead and manage projects that go across many teams, time zones and product lines
• Interest in emerging technology trends – AI, AR, IoT, Blockchain

What ServiceMax Offers You:

• Highly competitive wellness benefits including Medical, Dental, Vision, Life insurance
• Flexible Spending Benefits
• Flexible Time Off
• 401(k) Retirement Savings Program
• Commuter Benefits
• Professional development and training opportunities

For more information, visitwww.servicemax.com or visit us on LinkedIn, Instagram or Twitter.

Our Hiring Process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

A career at ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach.From MRI machines to gym equipment, customers around the globe rely on ServiceMax’s cloud-based software platform to keep these machines – andtheworld – running,every single day. We pride ourselves in creating a culture that inspires our employees to be the best they can be in an inclusive and judgement-free environment.

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