Nft Jobs in Charlotte, North Carolina, United States

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Manager of Innovation Emerging Technologies

Charlotte Hornets

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Position Overview

The Manager of Innovation & Emerging Technologies is responsible for leading, developing, and implementing digital and technology-based initiatives for Hornets Sports & Entertainment (HSE). You will introduce technological and innovative advancements for the organization, implement initiatives, build data workflows and ensure projects align with company goals. Project focus will be generating incremental revenue and enhancing fan experience and engagement.

The Manager of Innovation and Emerging Technologies has five core functions: new idea generation, technology stack, project management, Mobile App, and management of NFT/Blockchain/Metaverse/Web 3.0 technologies.

Essential Duties & Responsibilities

  • Manage the idea generation platform (BrightIdea) for all of HSE
  • Foster an environment for employees to share new ideas, including facilitating brainstorm events
  • Launch and lead employee innovation campaigns focused on improving operational efficiency for HSE
  • Develop and maintain strong strategic relationships with various departments to effectively launch products on schedule
  • Lead research efforts to identify and recommend innovative products, vendors, and strategies for investment
  • Create the vision, framework and strategic development surrounding innovative technology projects
  • Launch and run a portfolio of digital and technology-based projects across variety of platforms
  • Create product roadmaps based on company priorities and track from development to launch
  • Drive analytic efforts to build recommendations short and long-term plans for innovative initiatives
  • Utilize data visualization software (Tableau) and analytics to inform decision making and project results
  • Manage the Hornets mobile app and lead all aspects of implementation of related mobile products such as self-service food and beverage technology and overseeing the app marketing efforts
  • Handle integrations and relationships with vendors for products within Hornets mobile app, including games, push notifications, and Ticketmaster
  • Manage relationship with concessionaire with regards to integration of new vendor ordering technology with preexisting systems and programs.
  • Manage the NFT creation process
  • Manage the customer experience purchasing NFTs and utilize them with other emerging technologies
  • Explore the best way for HSE and our fans to engage in the Metaverse/Web 3.0
  • Drive strategy for blockchain based initiatives including NFT’s, metaverse, and web3 technology
  • Actively live and promote HSE Mission and Fundamentals
  • Build and maintain relationships with vendors and other partners
  • Manage product budgets
  • Available for game night support for mobile app or other projects as needed
  • Other duties as assigned by manager
Required Skills, Experience & Abilities

To perform the job successfully, you will have or demonstrate the following skills and abilities:
  • Bachelor’s Degree from an accredited college or university in a quantitative field
  • Entrepreneurial mind-set who can evaluate new ideas/technologies, conduct thorough research, and present to senior leadership their recommendations
  • Self-starter with a desire to work in fast-paced and dynamic environment
  • Demonstrated proficiency in data visualization tools and advanced analytics
  • Experience in scoping complex problems, integrating customer feedback, and proven ability to create tests and iterate technology solutions
  • Ability to synthesize and effectively present complex information and recommendations
  • Experience in leading cross-departmental, technology-based projects
  • Strong communication and collaborative skills and demonstrated ability to make decisions in line with organizational goals and work with all levels within organization
  • Evaluating technology vendors and platforms
  • Experience with vendor contract negotiations
  • Familiarity with technology development process, creating statements of work and building infrastructure
  • Knowledge of venue technology landscape and up-and-coming technology, such as blockchain technology, mobile development, augmented reality, digital and biometric ticketing platforms, 5G, cashless payments, and point of sales systems
  • Demonstrated ability and desire to navigate complex situations
  • Ability to consistently deliver outstanding results on demanding timelines
  • Willingness and ability to provide proof of completed COVID-19 vaccination required
Additional Information

This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity.

HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.