Binance is hiring a Web3 Customer Service Representative (Ukrainian & English)
Location: Greece, Athens
Customer Service Representative (Ukrainian & English)
Portugal, Lisbon / Greece, Athens
Customer Support – Customer Support /
Full-time: Remote /
Remote
Apply for this job
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities:
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
Requirements:
- College degree or above
- Fluent Ukrainian language, advanced English speaker
- Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation
- Passionate for customer service industry and can accept to work under different work shifts
- Positive about the crypto industry
Apply for this job
Apply Now:
Web3 Customer Support Representative Jobs
| Job Position and Company | Location | Tags | Posted | Apply |
|---|---|---|---|---|
| | Remote | Apply | ||
| Remote | Apply | |||
| | Norfolk, VA | Apply | ||
 | by Metana | Info | ||
| | Manila, Philippines | Apply | ||
| | Poland | Apply | ||
| | Manila, Philippines | Apply | ||
| | Remote | Apply | ||
| | Remote | Apply | ||
| Remote | Apply | |||
| Remote | Apply |
Recommended Web3 Customer Support Representatives for this job
Cover Letter / AI Interview⬇