Universe is hiring a
Web3 E-Commerce Fraud & Risk Specialist

Location: Remote (US)

About Universe Universe opens up the possibilities of the internet to everyone. Our singular goal is to empower everyone to create the internet. Our magical grid distills the web into simple Lego-like building blocks. With our app, anyone on earth can build a custom website online store in minutes—without code, all from a phone.

Overview We are looking for a Risk & Fraud Specialist to join our growing Customer Success & Policy Team. In this role you will report to the Head of Customer Success & Policy, working closely with leadership from the Operations, Product, and Engineering Teams to analyze and review a broad range of user activity to uncover potentially fraudulent activity and make recommendations to limit exposer to risks.

This is an opportunity to drive the way we do commerce at Universe. We are looking for an exceptional supporter to help our creators make money online — while also being the go to person to help the various teams at Universe understand areas of improvement for identifying current fraudulent actors and future considerations to implement as we grow our commerce tools. Over time, Universe Commerce Tools will span the full range of commerce types : physical goods, digital products, services, subscriptions, donations, and more - and we want to build a world-class process to manage risk in the process.

You should be familiar with fraud analysis and investigative techniques and possess creative problem-solving abilities necessary to suggest new methods of analysis and prevention. You are energetic, collaborative, have strong communication, and are results driven. You are a leader who thrives in a rapidly changing environment and have well-rounded experience in e-commerce, mobile technology, and fraud/risk management.

Most importantly, you'll contribute in ways we can't possibly foresee. You'll bring new ideas, new energy, new ways of looking at problems. You love the product we've built, but you also see possibilities for how it could be so much better. You'll take what we've got and push us to all new heights.

MORE ABOUT US:    Our mission is to empower everyone to build the internet. Universe is a magical new way to build websites — it's the first website builder designed for phones. Our app makes it easy for anyone to make a great looking website and start selling online in minutes from your iPhone, iPad, and Mac. And we make it as fun as playing with Legos! Give it a try: http://apple.co/Universe    We are a remote-first, 40+ person company with teammates spread out across the US and the world. We went through Y Combinator in 2018 and have raised $47M in funding to date from knowledgeable investors including Addition, Google Ventures, General Catalyst, Box Group, and Javelin Venture Partners.   MORE ABOUT OUR CULTURE:   We value individual agency and ownership — which guides our product design and our company's culture. While other companies offer lots of perks, we prioritize your freedom: work from anywhere, in the way you're at your best. We believe that an individual's capacity for growth is far larger than most understand, and we've designed an environment to support rapid, continuous learning. Ideas here come from everyone, initiative is respected, and quality matters. We are here to build something special and enduring.

Apply Now:

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Location: Remote (US)

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