Crypto.com is hiring a Web3 Senior B2B Analyst, Bulgaria
Compensation: $73k - $80k estimated
Location: Sofia, Bulgaria
Senior B2B Analyst, Bulgaria
Sofia, Bulgaria /
Compliance – Regulatory Compliance & Operations /
Full-time
/ Hybrid
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Job Responsibilities:
- Train new B2B team members;
- Assist in distribution of daily tasks;
- Prioritizing ad-hoc and escalated cases;
- Assist more junior team members with any Merchant/Institutional Due Diligence and process related questions;
- Handle the escalated / more complex cases;
- Take part in creating, reviewing and updating Merchant/Institutional Due Diligence procedures, manuals, etc.;
- Ensure that queries and escalation from other teams are handled in a timely manner;
- Ensure that team members meet internal quality standards;
- Keep the Merchant/Institutional Due Diligence backlogs at a minimum;
- Assist the Team Leader with their day-to-day tasks;
- In the absence of the B2B Team Leader, the Senior Analyst may be delegated to be the acting Team Leader. In such case the tasks include: distribution of tasks to the team; organizing the team’s daily work; escalating any issues or cases to Senior Management and ensuring their resolution.
Job Requirements:
- High school diploma or higher;
- Minimum of 2 years of experience in Merchant/Institutional Due Diligence;
- Experience in the field of fintech is not mandatory;
- Knowledge of the applicable legislation in the field of financial technologies/services and a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- Ability to communicate effectively with people at all levels both inside and outside the Company;
- Strong written and verbal communication skills;
- Excellent decision-making skills, effective problem-solving skills, as well as skills to work independently and in a team;
- Ability to act with integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position;
- English language; excellent computer literacy.
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Compensation: $73k - $80k estimated
Location: Sofia, Bulgaria
This job is closed
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