OKX is hiring a Web3 Specialist, Fraud Analytics
Compensation: $95k - $150k estimated
Location: 14 Kuala Lumpur, Kuala Lumpur, Malaysia
OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop improving our customer experience.
About the Team:
This team is part of the Global Customer Service function, where it is at the heart of managing and balancing risk and reward for our global platform. We work closely with all our key stakeholders, such as Compliance, Product, Customer Service, Marketing, Finance, and Payment Operations to successfully launch various global products while understanding the associated risks and management strategies for business growth.
About the Opportunity:
We are seeking a talented Fraud Risk Specialist specializing in risk analytics to join our team. The ideal candidate will possess strong data analytical skills, attention to detail, and good understanding of payment systems and associated risks. This role will play a critical part in optimizing operational gaps, identifying potential risks, and implementing strategies to mitigate them.
What You’ll Be Doing:
- Analyze payment related transaction data to identify trends, patterns, and anomalies indicative of potential payment risks.
- Conduct root cause analysis on payment disputes, chargebacks, and other risk-related incidents to identify underlying issues and implement corrective actions.
- Collaborate with cross-functional teams, as a liaison between operations teams and stakeholders, translating operational needs and challenges into data-driven insights and actionable recommendations.
- Monitor key performance indicators (KPIs) related to fraud risk operation, provide regular reports on operational metrics and trends.
- Stay updated on industry regulations, best practices, and emerging trends in payment risk management and fraud prevention.
- Design and implement data visualization techniques to communicate payment risk insights effectively to stakeholders.
What We Look For In You:
- Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Finance, or related field. Master's degree preferred.
- Proven experience in data analysis, with a focus in the crypto, banking, financial or fintech sector.
- Proficiency in SQL, Python, R, or other programming languages for data manipulation and analysis.
- Fluency in Mandarin will be a plus, both written and spoken, to effectively communicate with Mandarin-speaking stakeholders across functional teams.
- Ability to learn new technology tools quickly.
- Strong problem-solving skills and attention to detail, with the ability to conduct thorough analysis and make data-driven recommendations.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Why Join Us?
- Competitive remuneration package (Basic Salary + Yearly Bonuses).
- Meal Allowance up to RM 500/month
- Monthly Team Building
- RM 2500 Benefits per annum (Training & Wellness)
- Convenient workplace (5 minutes walk from MRT TRX).
- Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
- Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
Apply Now:
This job is closed
Compensation: $95k - $150k estimated
Location: 14 Kuala Lumpur, Kuala Lumpur, Malaysia
This job is closed
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