Finoa GmbH Jobs in Germany

Job description

We are looking for a self-motivated, detail-oriented, hands-on, disciplined IT Intern who is eager to grow his or her technological skills. As IT Intern you will gain exposure to all areas of IT with an emphasis on hardware provisioning (Windows 10, Mac, Linux, iOS, Android) and user support for all of our teams and employees. At first you will perform this work in a mostly manual workflow, which will gradually transition into a more modern and automated one. You will also contribute to the installation and maintenance of basic IT infrastructure including wireless access points, network switches, firewalls, and printers. Plus, you will have the opportunity to contribute your own ideas regarding the development and improvement of our IT procedures as our infrastructure and team grows and evolves.

Responsibilities

• You will provide laptops, smartphones, and IT user support to Finoa's staff.
• You will help install, maintain, and upgrade IT infrastructure including wireless access points, network switches, firewalls, and printers.
• You will help enforce staff compliance with our IT security policies.
• You will prioritise and triage unexpected help requests, and manage these along with longer-term projects and goals.
• You will independently troubleshoot and research solutions for novel IT problems.
• You will assist in developing and maintaining documentation of IT procedures and the solutions to problems that you fix.

Requirements

• Bachelor’s degree or currently working toward a Bachelor’s degree in Computer Science, IT, or a related field, or relevant IT work experience
• Experience provisioning laptops (Windows 10, MacOS, Linux), smartphones (iOS, Android), and performing basic hardware mods (RAM/SSD upgrades)
• Knowledge of and passion for IT security, such as cryptography (e.g. PGP, FDE) and best practices for protecting against common vulnerabilities
• Experience working with IT hardware such as wireless access points, network switches, firewalls, and printers
• Experience working from the Unix command line and with one or more programming languages such as Bash or Python
• Excellent troubleshooting skills - you can look at a problem from different angles and are not afraid to cautiously dig into the unknown
• Excellent written and verbal communication skills in English, German language skills are also a plus

Why you should apply

• Diverse and inclusive team: We are from 20+ different countries with diversity of both thought and background on a mission to disrupt the digital asset industry. We support each other and take pride in our achievements. We attract talents from companies like Google, N26, SumUp, Goldman Sachs, Moonfare, and McKinsey.

• Ownership & learning-curve: Opportunity to shape the future financial system, promoting a more equal and innovative society. We encourage shared responsibility through distributed leadership while sharing success and learning from mistakes.

• Communication: We treat our staff like owners by being open, transparent, and providing regular communication about our direction and progress. We provide regular insights into decision making, strategy, and company-wide OKR progress so that each of our employees is aligned and empowered. We are also always aiming to improve how we can communicate more effectively.

• Office: We offer both the flexibility to work remotely or to work in >

Finoa is an equal opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.