MoonPay Jobs in Singapore

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Senior Account Manager

MoonPay

This job is closed

What you’ll do 👀

  • Cover and support our top 25 Partners overall with a focus on our Asia clients
  • Responsible for co-leading our Tier 1 client relationships in Asia while working closely with the Head of Partner Success on all Account Management duties
  • Planning and executing our account planning workshops (APW) both internal and external
  • Implementing and revising our Partner Feedback Survey (PFS) quarterly
  • Generating monthly insight reports, analysing data and recommending areas of improvements for our clients
  • Onboarding new clients
  • Co-leading and collaborating year end packages for our Partners
  • Managing all things client related (data requests, new token listings, partner comms, product updates, year-end letters, value reports, conversion rate analysis)
  • Managing and updating our CRM for all clients

You should apply if ✅

  • You enjoy building and strengthening relationships with our top Partners
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • You have cross functional experience working with teams across an org
  • Enjoy working with a global team
  • 5+ years experience in account management, business development, sales, ideally within a global company
  • Experience evaluating customer needs to suggest upgrades or additional features
  • Strong attention to detail and sound organizational skills
  • BS/BA degree

Nice to have:

  • An interest in the crypto space or experience working at a crypto company
  • Experience in delivering client focused solutions based on customer needs
  • Strong business/commercial acumen and an understanding of major industry trends
  • Leadership, facilitation, and strategic thinking and analytical skills

These are ideal but not all required as we know some people (e.g womxn) are less likely to apply for the role unless they are 100% qualified. We promote a diverse, equitable and inclusive culture at MoonPay.

Logistics 🛠

Unfortunately, we are unable to offer visas of any kind at this time!

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

  • Recruiter call (20-30 minutes)
  • Initial screen (30-45 minutes)
  • Final interview (2 hours)

Please let us know if you require us to make changes in the interview process, and we’ll do our best to provide assistance