Reporting directly to Head of Financial Crime (Working closely with FinCrime, Product and Data teams).
You'll Spend Your Time 👀
Monitoring and analyzing fraud patterns, transactions and information provided by 3d party vendors (fraud detection, prevention and management systems)
Designing operational best practices of the fraud detection, prevention and management processes and frameworks
Work closely with data in order to effectively analyze patterns and come up with solutions (fraud rules)
Exercises judgment to diagnose, identify and solve problems within fraud rules and systems
Be involved in ad-hoc crypto payments & investigations related projects
Review fraud alerts & spot new activities patterns
Run reports and collaborate with data team
You Should Apply If ✅
3 plus years of experience at a payments processor, cryptocurrency exchange, card acquirer or bank (risk or fraud department)
Strong knowledge of Visa and Mastercard tools - AVS, 3DS, etc
Strong knowledge of Visa and Mastercard Fraud and Chargeback Monitoring Programs
Strong knowledge of Excessive Fraud and Chargeback Merchant Compliance Program
Experience with high risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay etc)
Experience with fraud detection, prevention and risk management within the crypto space
Experience with friendly fraud and chargeback reason codes
Analytical, innovative, problem solving and decision making skills
Ability to function well within a fast paced, ever changing environment
Ability to take initiative and own projects to completion
Proficient English (both written & verbal)
A working knowledge of SQL would be an advantage (looker.com)
Strong oral/written communication and presentation skills
Strong ability to effectively communicate with internal and external stakeholders
Different payment methods knowledge including ACH
Strong eye for detail and investigative related experience
Researchhas shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot.
We promote a diverse and inclusive culture at MoonPay.
Unfortunately, we are unable to offer visas of any kind at this time.
Our interview process takes place on Zoom and tends to consist of the following stages:
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
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