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Senior Account Manager Healthcare Communications

AU Ogilvy

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We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.

We learn together, we create together, we win together.

And most importantly we have fun together.

About the Role:

Ogilvy Sydney are looking for a Senior Account Manager to work on one of our leading healthcare clients. This role sits in our Health Division - Ogilvy Health.

Ogilvy Health is a leading multi-award-winning global healthcare communications agency that is looking for someone with creative flair, ambition and eager to develop their career in the exclusive healthcare industry where you can really make a difference.

Ogilvy Health is all about being real, playing as a team, never stopping, caring more and thinking like an owner.

Your role as a Senior Account Manager will focus on the day-to-day organisation and administration of the client account and ensure great creative output for their projects in a timely and cost-effective manner. Beyond this, you are the guardian and promoter of information and insight about the brand and ensure the team is well informed about the brand, it’s market and competitors.

Key Responsibilities:

  • Support the Account Director with daily tasks and interactions with the client.
  • Handle day to day administration of the account, including internal and client WIPs, workflow control, meetings, minutes, estimates and records, under the direction of the Account Director.
  • Manage in an appropriate manner and keep team informed on work in progress, recognising issues early and pre-empting them.
  • Develop a thorough understanding of the client’s brand and its competitive environment.
  • Write briefs under the supervision of the Account Director.
  • Work with internal stakeholders to get things done on time, on budget and at the right quality, including peers across departments and disciplines.
  • Ensure clients are efficiently charged for the work the agency has performed.
  • Develop a strong relationship with the client and ensure they are kept in the loop with work in progress. Provide excellent customer service in all client interactions.

Skills and Qualifications:

  • Hardworking, dedicated, and passionate about healthcare communications
  • Exceptional financial management skills in running clients as though it is their own business
  • Effective communication skills and a positive, calm, and considered manner are essential.
  • Proactive and positive approach to work and an eagerness to learn and progress.
  • Ability to relate well to a variety of people and build productive relationships, while still introducing elements of fun and humour in the workplace.
  • Minimum 2 years’ experience within account management within a creative or digital agency

At Ogilvy Health, you will Live the agency values and behaviours on a daily basis – Be real, play as a team, never stop, care more, think like an owner.

"When people are having fun, they produce better work” –David Ogilvy, Founder.

Recent Accolades:

  • APAC Effies 2020/2021: Agency of the Year
  • APAC Effies 2020: Network of the Year
  • IPA Effectiveness Award & Specialist Award Winner 2020
  • Australian Business Awards 2018/19/20: Employer of Choice
  • Campaign Asia 2019: Creative Agency of the Year
  • Campaign Asia 2019: Best Place to Work Asia Pacific
  • Effie Awards 2012/13/16/19: Most Effective Agency Network

Please note:All applicants must have valid Australian working rights.

Ogilvy Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander, and people of all backgrounds to apply.

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