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Senior IT Officer Assistant Manager inhouse

OKEx
$70k - $100k estimated

This job is closed

About Us

OKEx is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology.

OKEx provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platform by trading volume, serving millions of users in over 100 countries. OKEX derivatives remains a top-notch venue globally and has a daily volume of approximately $4 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

What the day to day looks like:

Responsibilities

  • Network management including wireless AP controlling, global intranet connectivity and permission control.
  • Streamline coordination with vendors, manage hardware portfolio and setup in the office, including printers, laptops, monitors, VC room devices and other electronic devices.
  • Manage internal applications access and ensure service availability.
  • Ensure daily applications working for all users.

Ideal candidate must have:

Requirements

  • 3 – 8 years desktop support / helpdesk experience.

  • L1 Level experience in installing, technical troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

  • Fluent Cantonese, Mandarin, and English speaking.

  • Understand TCP/IP, DNS, DHCP, VPN, switch, router, Firewall, Internet Gateway, and vlan.

  • Good knowledge in supporting Windows and Mac.

  • Good knowledge in Microsoft Office or Office 365.

  • Good communications skills with users and management as well as people skills.

  • Candidate with more experience will be considered as Assistant Manager.