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Fraud Operations Analyst

Wirex Limited

This job is closed

Core purpose of role

The ideal candidate will sit within Financial Crime Compliance with a focus on fraud operations to reduce fraud, chargebacks and investigate financial crimes.

Responsibilities

  • Manage the detection queues and prioritise workload
  • Working collaboratively with other teams
  • Investigating suspicious activity
  • Exposure on rule based engines. Rule structure/testing and A/B testing.
  • Data discovery and report building for fraud department using departmental KPIs and goals.
  • Understand and analyze top fraud concerns and drive making recommendations to eliminate fraud
  • Recommend enhancements and process improvements based on assessment of fraud systems, across Analytics and Ops.
  • Translate data into fraud trends and see the hidden story behind it

Requirements

  • 3 years of hands-on experience in traditional banks/fintech industry within fraud and financial crime.
  • Prior Account Take Over (ATO) experience essential
  • Strong analytical mindset
  • Profound understanding of online payments processing/payment platforms, methodologies.
  • Strong technical skills in Excel, Microsoft, PowerPoint.
  • Experience turning complex data analysis to a compelling story with clear actionable insights.
  • Exposure in either Kount, SEON, Checkout or other fraud tools would be beneficial.

Benefits

  • 25 days Holiday
  • Health cover
  • Flexible office hours
  • Work on an incredible innovative product
  • Opportunity to grow your career and professional development at an innovative FinTech company
  • Central Location
  • Work in a friendly and creative environment
  • Regular team gatherings and social events