Customer Support Web3 Jobs in South America
51 jobs found
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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Worldcoin | Buenos Aires, Argentina | $41k - $81k | |||
Crypto.com | Sao Paulo, Brazil | $87k - $101k | |||
Airtm | LATAM |
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Binance | South America |
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| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Crossmint.io | Making NFTs Accessible to Everyone | Buenos Aires, Argentina | $63k - $90k | |||
Binance | Buenos Aires, Argentina |
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Bitfinex | Caracas, Venezuela | $40k - $55k | |||
Bitfinex | Montevideo, Uruguay | $40k - $55k | |||
Bitfinex | Brazil | $40k - $55k | |||
Binance | Sao Paulo, Brazil |
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Binance | Buenos Aires, Argentina |
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Binance | South America |
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Binance | Salvador, Brazil |
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Bitcoin Depot | Caracas, Venezuela | $54k - $65k | |||
Binance | Salvador, Brazil |
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Worldcoin
$41k - $81k estimated
This job is closed
About the Role:
- Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.
- Communicate effectively and empathetically with internal and external stakeholders.
- Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.
- Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.
- Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.
About you:
- Spanish and English proficiency is required
- 2+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry
- Excellent written and verbal communication skills
- Experience working with Zendesk, Salesforce or another similar CRM platforms
- Organizational skills and the ability to track multiple projects
- Basic Excel/Sheets skills required
- The ability to wear multiple hats and work in a fast paced and changing environment